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Skills

  • Process improvement
  • Data migration and transformation
  • Business operations
  • Relationship development
  • Customer service
  • Project management
  • Product development
  • Technical writing
  • Bi-directional data integration
  • Supervision

Work Experiences

  • Aligned processes with ERP best practices.
  • Analyzed system performance bottlenecks.
  • Documented procedures and business processes and disseminated information to the right people.
  • Collaborated with cross-functional teams to map out the integration of system across engineering, resulting in a 2% improvement in workflow efficiency.
  • Achieved results within three years.
  • Used troubleshooting to fix problems with systems and programs.
  • Conducted comprehensive gap analysis during ERP assessment phase, identifying key bottlenecks and saving clients over $3 in remediation costs.
  • Achieved a 65% increase in processing speed.
  • Achieved a 2% improvement in workflow efficiency.
  • Provided extensive Adobe Creative Suite training, imparting knowledge of best practices for data security and error reduction.

Summaries

  • ERP Implementation Consultant is a multi-talented ERP Implementation Consultant who is consistently rewarded for planning and operational improvements.
  • Clear understanding of stakeholder engagement and team leadership as well as client relations training.
  • Over 14 end-users were taught new hardware and software tips.
  • Maintaining efficient method systems by leveraging infrastructure and operational knowledge to improve processes is a successful background.
  • Strengths in quality assurance and budget management backed up by Computers Software training.
  • Collaborated with technical teams and vendors.
  • HubSpot and Workday expert.
  • Collaborated with C-level stakeholders.
  • Aligned system capabilities with future growth.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Devised disaster recovery plans for ERP systems that ensured 0% data loss and minimal downtime during system failures or updates.
  • Developed and delivered user training sessions that improved end-user proficiency by 16% within 15 months of ERP go-live.
  • Managed a cross-functional implementation team of 12 members from Chicago, ensuring seamless integration of system within Computers Software.
  • Authored key documentation and SOPs for ERP users which cut onboarding efforts for new hires by 72%.
  • Introduced Agile methodologies to the ERP implementation process, leading to iterative deliveries and 10% faster time to value for key business functions.
  • Led the successful end-to-end ERP implementation for Northwind, completing the project 3% ahead of schedule and under budget by $6.
  • Utilized SQL queries to extract and transform ERP data for reporting, improving data accessibility for 18 users across company departments.
  • Collaborated on the development of cross-department data integration guidelines, improving system compatibility by 47% across 5 systems.
  • Hosted and facilitated workshops for 11 functional owners to define ERP requirements, driving consensus and avoiding costly scope changes.
  • Championed the integration of BI tools with ERP systems, allowing for real-time data analytics and increasing forecast accuracy by 83%.

Affiliations

  • Association of Information Technology Professionals
  • Member of the Association for Information Systems (AIS), contributing to annual conferences on digital transformation strategies.
  • Jaycees
  • Participant in the Society for Human Resource Management (SHRM), collaborating on projects that relate to ERP HR module optimizations.
  • Project Management Institute
  • National Association of Social Workers
  • Toastmasters
  • Enrolled in the ERP-SAP User Group, attending workshops on latest industry technologies and user interface advancements.
  • Certified participant in Target Operating Model (TOM) discussions by the CXO Leadership Institute, focusing on process enhancements post-ERP rollouts.
  • American Society of Safety Professionals

Certifications

  • Certified Supply Chain Professional (CSCP)
  • Certified ScrumMaster (CSM)
  • NetSuite ERP Consultant Certification
  • Microsoft Certified: Azure Fundamentals (AZ-900)
  • Certified SAP ERP Consultant
  • Certified Peoplesoft Implementation Specialist
  • Certified Information Systems Auditor (CISA)
  • Certified Consultant for Sage X3 Enterprise Management
  • Oracle Cloud Infrastructure Architect Associate
  • SHRM Senior Certified Professional (SHRM-SCP)

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