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Skills

  • Business operations
  • Document scanning
  • Access permission management
  • Data entry
  • Organizational skills
  • Disaster Recovery Protocols for Files
  • File/records maintenance
  • Digital file conversion
  • Archiving Protocols and Retention Policies
  • Financial records

Work Experiences

  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Developed and enforced file retention policies in accordance with program requirements, ensuring 100% compliance during 2024 audits.
  • Accelerated document labeling.
  • Coordinated off-site document storage.
  • Activated disaster recovery plans for file systems.
  • Saved $5 by putting in place cost-cutting measures that addressed long-standing issues.
  • Coordinated with internal departments.
  • Followed up with staff and customers about missing or needed information via phone and email, and I organized the information into files.
  • Created a centralized digital document repository that improved interdepartmental collaboration and reduced duplication of file requests by 55%.
  • Created a centralized digital document repository.

Summaries

  • In collaborative team environments, works well with people from all walks of life.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Achieved efficient file digitization.
  • Achieved a process% improvement in data accuracy.
  • Achieved key business outcomes by spearheading systems that optimized both physical and digital records, yielding a 62% increase in operational efficiency.
  • Collaborative leader with a proven ability to train and manage teams in proper archiving and file-handling techniques, reducing errors by 49%.
  • Achieved 47% reduction in retrieval time.
  • An adept project leader, overseeing the seamless transition of 13 files from paper to digital formats, achieving a 22% improvement in data accessibility.
  • Audited and resolved document discrepancies.
  • Within Miscellaneous, senior File Administrator and outstanding performer in stakeholder engagement and cross-functional collaboration.

Accomplishments

  • Trained and supported 18 employees on new file management software, leading to a 72% decrease in misfiling occurrences and increased organizational efficiency.
  • Documented and resolved standard which led to system.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Created step-by-step user guides for method, boosting organizational competency in managing records by 30%.
  • Streamlined the workflow for tracking physical to digital file conversion, processing over 4 records while improving access and retrieval times.
  • Resolved product issue through consumer testing.
  • Developed efficient archiving solutions, meeting regulatory requirements and reducing external audit time by 57%.
  • Optimized e-filing system performance through troubleshooting efforts, resulting in the resolution of initiative, improving file search speed by 80%.
  • Implemented advanced multi-layered access control methodologies, reducing unauthorized file access incidents by 54%, thus enhancing overall data security.
  • Orchestrated the development and deployment of automated backup solutions for Jira, ensuring seamless disaster recovery and reducing manual recovery time by two years.

Affiliations

  • File and Records Managers Association (FRMA)
  • International Council on Archives (ICA)
  • Professional Records and Information Services Management (PRISM)
  • American Society of Safety Professionals
  • American Medical Informatics Association
  • International Association of Privacy Professionals (IAPP)
  • Enterprise Content Management Association
  • Document Management Systems Group
  • Records Management Society
  • International Association of Administrative Professionals

Certifications

  • Records Management and Compliance Certification – Records Management Society (RMS)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Information Systems Security Professional (CISSP) - (ISC)²
  • Certified Records Manager (CRM) – framework
  • ISO 15489 Records Management Certification
  • Records Retention and Disposition Management Certification – National Archives and Records Administration (NARA)
  • Document Management Specialist Certification – International Association of Document Management (IADM)
  • Data Protection Officer (GDPR Compliance) – International Association of Privacy Professionals (IAPP)
  • Certified Information Privacy Professional (CIPP/US) – International Association of Privacy Professionals (IAPP)
  • Certified Information Professional (CIP) - initiative

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