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Skills

  • Problem-solving in real-time event conflicts
  • Relationship development
  • Artist roster expansion
  • Supervision
  • High-volume booking management
  • Payment collection
  • Organization
  • Contractual risk mitigation
  • Recordkeeping skills
  • Business operations

Work Experiences

  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Solved metric issues, improved operations, and provided excellent customer service.
  • Consistently hit monthly targets.
  • Achieved a 82% growth in recurring gigs by securing long-term contracts for local musicians at procedure venues.
  • Achieved an attendance increase of 68% for process.
  • Consistently under budget by $12.
  • Collaborated with event promoters and managers.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Collaborated with 5 external accounting teams to structure a transparent revenue-sharing model for performance payouts.
  • Looked for industry trends on social media and through online sources.

Summaries

  • Achieved growth over three years.
  • Achieved zero contractual disputes.
  • Adept at artist fee negotiation, delivering a 39% increase in average fees across Chicago while strengthening client relationships.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Achieved a 56% increase in recurring gigs.
  • Strengths in quality assurance and vendor management backed up by Miscellaneous training.
  • Within Miscellaneous, senior Junior Booker and outstanding performer in stakeholder engagement and workflow optimization.
  • Client-oriented Junior Booker.
  • Committed to growing talent rosters.
  • Clear understanding of performance reporting and team leadership as well as stakeholder engagement training.

Accomplishments

  • Maintained up-to-date artist profiles and portfolios, resulting in 80% more organized and efficient artist booking processes.
  • Resolved product issue through consumer testing.
  • Drafted, reviewed, and optimized performance agreements, minimizing review timelines and enhancing legal accuracy by 20%.
  • Assisted senior talent scouts in identifying emerging talent, contributing to the successful acquisition of 7 new high-potential clients.
  • Assisted senior staff in negotiating high-impact sponsorship deals for 13 artists, leading to a 44% increase in brand partnerships.
  • Expanded company outreach efforts into new venues, securing 11 first-time bookings and increasing market share by 75% in 2020.
  • Created and distributed marketing content for upcoming performances, leading to a 57% increase in audience engagement and ticket sales.
  • Developed a talent performance feedback loop which increased client satisfaction rates by 49% and improved artist retention.
  • Worked closely with artists during the onboarding process to ensure all promotional materials were properly distributed and aligned with event guidelines.
  • Managed all performer's schedules, overseeing logistics for bookings and travel for 17 artists on multiple simultaneous projects.

Affiliations

  • Association for Supply Chain Management (APICS)
  • Association for Talent Development (ATD)
  • Live Performance Australia (LPA)
  • Society of Professional Talent Agents (SPTA)
  • American Medical Informatics Association
  • International Festival and Event Association (IFEA)
  • Young Entertainment Professionals (YEP)
  • Association of Independent Music (AIM)
  • American Marketing Association
  • National Association of Social Workers

Certifications

  • CompTIA A+ Technician
  • Music Industry Analytics and Strategies Certification - SAP, 2021
  • Certified Public Accountant
  • CompTIA Network+
  • Certified Digital Content Marketing Specialist - Summit Group, 2024
  • Music Supervision Certification - Jira, 2018
  • Project Management for Entertainment Events (PME) - Harbor & Co., 2018
  • Cisco Certified Network Associate (CCNA)
  • First Aid/CPR Certified
  • Certified Tour Accounting Specialist - Adobe Creative Suite, 2021

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