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Skills

  • Order processing
  • Client relationship building
  • Compliance with healthcare regulations
  • Email marketing campaign management
  • Retention strategies
  • Bilingual communication (Japanese)
  • Process marketing
  • Budgets
  • Relationship development
  • Operational improvement

Work Experiences

  • Schedule appointments with potential and current customers to promote new products and services.
  • Achieved President's Club recognition for leading regional sales performance by surpassing quarterly targets by 15%.
  • Attained market leadership in method enteral feeds.
  • Achieved recognition in the Midwest.
  • Collaborated with product development teams to provide customer feedback, resulting in enhancement of metric and driving $3 in additional sales.
  • Addressed complex clinical product inquiries.
  • Achieved 39% sales increase.
  • Collaborated with sales to personalize product offerings.
  • Went to customer sites to assess needs, demonstrate offerings, and propose strategic solutions for a variety of issues.
  • Created and used initiative reports to assist leadership in making key decisions and exceeding operational goals.

Summaries

  • Dedicated Sales Representative with a track record of identifying prospects and converting them into customers.
  • Achieved $17 in additional sales revenue.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved 16% sales growth over several months.
  • Achieved a 36% increase in product usage.
  • Achieved a 37% increase in 2018.
  • Professional with budget management and project management expertise who is organized and resourceful.
  • Accomplished sales leader.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Enteral Sales Representative with 14 years of successful quality assurance and data analysis experience.

Accomplishments

  • Worked alongside clinical stakeholders to introduce Adobe Creative Suite into 2 new facilities, contributing to a 46% business growth.
  • Coordinated product launches, overseeing promotional efforts across 18 client accounts that resulted in a $6 contribution in first-year sales.
  • Collaborated with account managers to create tailored solutions for 11 multi-site healthcare systems, securing $14 in first-time contracts.
  • Closed 10 long-term contracts with distributors, contributing to a 20% growth in enteral sales revenue.
  • Achieved 36% increase in account retention by expanding product offerings and fostering long-term customer relationships.
  • Directed territory management strategy that resulted in the attainment of 71% of annual sales quotas.
  • Negotiated partner agreements that contributed to reducing operational overhead by 51% while increasing average order volume per customer by 16.
  • Collaborated with team of 18 in the development of system.
  • Negotiated pricing and delivery terms with GPOs, resulting in a 73% reduction in product acquisition costs for 11 healthcare facilities.
  • Developed and executed a customer loyalty initiative for enteral nutrition products, leading to a client retention rate increase of 84% across 14 client sites.

Affiliations

  • Society of Women Engineers
  • Association for Computing Machinery
  • Healthcare Sales and Marketing Professionals Society
  • Territory Sales and Marketing Council the Northeast
  • Association for Supply Chain Management (APICS)
  • Project Management Institute
  • Rotary International
  • American Society of Safety Professionals
  • American Marketing Association
  • Society for Healthcare Strategy & Market Development (SHSMD)

Certifications

  • ServSafe
  • CompTIA Security+
  • Customer Relationship Management (CRM) Specialist Certification for Healthcare by category
  • Healthcare Sales Certification by Cedar Works
  • Certification in Strategic Healthcare Marketing by Ironclad Systems
  • Technology Fundamentals for Medical Devices Certification by Beacon Labs
  • Account-Based Selling Certification for Healthcare Solutions by Cedar Works
  • Advanced Clinical Nutrition Training by Summit Group
  • Certified Healthcare Sales Representative by the National Organization for Health Care Sales (NOHCS)
  • Project Management Professional (PMP)

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