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Skills

  • Communication with oncologists and medical staff
  • Payment collection
  • Problem resolution
  • Ability to work in a high-stress medical environment
  • Blood draw and lab test facilitation
  • Diagnostic equipment expertise
  • Medical transcription
  • Charting and documentation
  • Critical thinking in clinical decision-making
  • Supervision

Work Experiences

  • Achieved a 49% success rate.
  • Updated the inventory, expiration, and vaccine logs in order to keep the tracking documentation up to date.
  • Collaborated with pharmaceutical reps to stay current on the latest oncology medications, improving the clinic’s patient solution offerings.
  • Followed all necessary procedures to keep the patient's radiation exposure to a minimum.
  • Assisted with patient education regarding clinical trials, boosting participation and enrollment rates for a vital Tableau study by 31%.
  • Assisted with patient education on clinical trials.
  • Immediately informed Oncology Medical Assistant of any unusual or urgent circumstances in the patients' condition or environment.
  • Prepared lab specimens of blood, urine, stool, and sputum for diagnostic evaluation.
  • Administered pain relief and comfort measures to patients.
  • Was in charge of preparing and administering medications to help patients with their symptoms.

Summaries

  • Achieved a 24% success rate.
  • Assisted in recruiting and training 2 new Oncology Medical Assistants, improving onboarding efficiency by 55% using a streamlined, hands-on training approach.
  • Positive and upbeat personality with excellent communication abilities.
  • Oncology Medical Assistant with 9 years of successful team leadership and client relations experience.
  • Assisted in recruiting new Oncology Medical Assistants.
  • To improve patient satisfaction and retention, be cheerful during each patient interaction.
  • Achieved a 75% improvement in patient check-in efficiency by spearheading the implementation of an innovative patient flow system that reduced overall wait times.
  • Capable of overseeing urgent chemotherapy drug inventories, preventing shortages and maintaining a well-stocked pharmacy worth over $6 while reducing waste.
  • Strengths in stakeholder engagement and workflow optimization backed up by Miscellaneous training.
  • Adhered strictly to safety standards.

Accomplishments

  • Regularly performed patient phlebotomy, maintaining a 84% success rate on first attempts for critical blood test procedures.
  • Acted as primary contact for coordinating hospice care, enhancing end-of-life care procedures for terminal patients in collaboration with palliative care teams.
  • Utilized QuickBooks to manage patient scheduling and ensure all oncology appointments were appropriately prioritized based on physician urgency.
  • Worked alongside oncologists to provide patient education on chemotherapy side effects, improving patient understanding and compliance with treatment plans.
  • Facilitated communication between patients and oncology teams, interpreting lab values and escalating critical findings to physicians for prompt action.
  • Implemented a streamlined patient scheduling system that decreased appointment errors by 45%, enhancing clinic efficiency and patient satisfaction.
  • Monitored patients during high-risk chemotherapy treatments, ensuring strict adherence to safety protocols and reaction management.
  • Collaborated on research protocols for new cancer treatment trials, contributing valuable clinical input that supported trial progress and patient participation.
  • Maintained precise and detailed patient charts, using SAP to document chemotherapy protocols and vital information, ensuring data accuracy for oncologists.
  • Reduced patient wait times for lab draws and chemotherapy treatments by 57% after implementing a new appointment and patient tracking system.

Affiliations

  • Association of Clinical Research Professionals (ACRP)
  • Toastmasters
  • Association for Computing Machinery
  • Lions Club
  • International Council of Nurses
  • IV Therapy Certification from Infusion Nurse Society
  • National Healthcareer Association (NHA)
  • American College of Healthcare Executives (ACHE)
  • American Medical Technologists (AMT)
  • Health Care Compliance Association (HCCA)

Certifications

  • Advanced Cardiovascular Life Support (ACLS) Certification - standard
  • Hazardous Drug Safety Certification - Ironclad Systems
  • Phlebotomy Technician Certification (CPT) - initiative
  • Chemotherapy Biotherapy Certification - process
  • Certified Cancer Registrar (CTR) - initiative
  • Certified Nursing Assistant (CNA) - metric
  • Google Certified Professional Cloud Architect
  • Certified in Cancer Biology and Chemotherapy - Lakeside Partners
  • First Aid/CPR Certified
  • Certified Radiation Therapy Assistant - Ironclad Systems

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