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Skills

  • Operational improvement
  • Compliance Training and Development
  • Data privacy compliance
  • Regulatory documentation
  • Invoice generation
  • Problem resolution
  • Budgeting and cost control
  • Audit preparation and support
  • Organization
  • Team building

Work Experiences

  • ServiceNow was delivered to customer locations by me.
  • Kept my procedure knowledge up to date by doing strategic planning and data analysis.
  • Championed the integration of a new compliance management platform, increasing workflow efficiency by 68%, and reducing audit preparation time by 16 hours.
  • Automated regulatory reporting tasks.
  • Addressed potential compliance litigations.
  • Answered 6 phone calls per 18 months to assist customers.
  • Learned strategic planning and process improvement to help with office needs.
  • Finished framework of project, which resulted in metric.
  • Achieved zero disruptions to compliance standards.
  • Saved money by developing functional solutions to framework problems.

Summaries

  • Achieved a 43% reduction in compliance incidents.
  • Accomplished Director of Compliance Operations with over 13 years of experience in driving regulatory compliance standards, minimizing risks, and leading cross-functional teams to deliver operational excellence.
  • Organized and analytical, with a keen eye for detail.
  • Achieved a 64% reduction in compliance violations.
  • Stakeholder engagement in process settings and vendor management in workflow optimization settings.
  • Results-oriented Miscellaneous professional with vendor management, project management, and process improvement strengths.
  • Focused Compliance Manager with 7 years of experience managing customer-facing activities, programs, and resources.
  • Proficient in promoting framework by leveraging cross-functional collaboration and performance reporting knowledge.
  • Flexible and adaptable, with strong communication, relationship-building, and persuasion abilities.
  • Achieved OSHA certification one year ahead of schedule by implementing enhanced compliance measures and process improvements.

Accomplishments

  • Ensured compliance with data protection and privacy laws such as standard, achieving certification with zero issues in initiative.
  • Partnered with procedure to deploy new risk mitigation tools that enhanced compliance oversight by 32%.
  • Orchestrated the overhaul of company-wide compliance policies in response to regulatory changes, ensuring 4 business units successfully adapted with no operational disruptions.
  • Collaborated with risk management and legal teams to prepare defense strategies for 6 impending regulatory reviews, achieving zero penalties and maintaining business reputation.
  • Initiated and led a cross-functional team to assess and address risk areas under a new regulatory framework, resulting in 79% improvement in compliance metrics.
  • Led the successful planning and execution of compliance audits across the Pacific Northwest, identifying 3 areas of improvement, reducing non-compliance incidents by 52% in 2017.
  • Fostered a proactive compliance culture by creating continuous audit feedback loops, decreasing policy violations by 66% across the organization.
  • Reduced external audit deficiencies by 68% through enhanced internal review processes and increased use of technology, executed within the first the past year of implementation.
  • Implemented advanced compliance analytics tools to streamline issue tracking, reducing manual tracking processes by 50% and increasing responsiveness across all departments.
  • Reduced operational risk exposure by 84% by implementing enhanced monitoring protocols, which identified early-warning indicators of non-compliance in stakeholder engagement.

Affiliations

  • Participant, United Nations Global Compact (UNGC) Corporate Sustainability Compliance Initiative, aligning business practices with global regulatory standards.
  • Certified in Risk and Information Systems Control (CRISC), certification earned in 2017, with a focus on compliance within IT risk frameworks.
  • Contributing Member, Compliance Week Leadership Exchange, providing insights and thought leadership on regulatory challenges and strategic compliance initiatives.
  • Active Member, Ethics & Compliance Officer Association (ECOA), where ethics and compliance leadership discussions foster industry advancement.
  • Member, National Association of Compliance Professionals (NACP), maintaining up-to-date knowledge on relevant regulatory changes since 2021.
  • Board Member, Association of Certified Fraud Examiners (ACFE) 2022, providing ongoing guidance in identification and remediation of potential fraudulent activities.
  • Committee Member, Association for Data and Internet Governance (ADIG), ensuring data handling compliance with regulatory frameworks for digital operations.
  • Participant, World Compliance Association (WCA), sharing insights on international regulatory requirements and compliance management.
  • Certified Risk Compliance Manager (CRCM), certification utilized to optimize organizational approaches towards regulatory audits and risk management.
  • Advisory Member, Financial Industry Regulatory Authority (FINRA) compliance advisory board, ensuring the alignment of company practices with financial securities regulations.

Certifications

  • Data Protection Officer (DPO) Certification - International Association of Privacy Professionals (IAPP)
  • SHRM Certified Professional (SHRM-CP)
  • CompTIA Security+
  • Certified in IT Risk and Compliance (CITRC) – program
  • Lean Six Sigma Black Belt - Beacon Labs
  • Certified Risk Professional (CRP) – Risk Management Association (RMA)
  • ISO 22301 Lead Implementer – initiative
  • CompTIA A+ Technician
  • SAP Certified Application Associate
  • Certified Information Systems Security Professional (CISSP) - International Information System Security Certification Consortium (ISC²)

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