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Skills

  • Relationship development
  • Customer service
  • Standard equipment
  • Logistics
  • Purchase order verification
  • Customer Satisfaction Enhancement
  • Business operations
  • Compliance with airport security protocols
  • Safe and efficient driving
  • Box lifting

Work Experiences

  • Awarded Outstanding Service Award.
  • Completed pre-loading inspections, identifying potential issues that reduced baggage handling errors and misrouting by 60%.
  • Achieved zero safety breaches for 17 months.
  • Achieved a significant drop of 79%.
  • Arranged items at the customer's request and instructions at the destination.
  • Used a utility dolly and a truck ramp to move furniture and boxes.
  • Took the shortest route possible to save company trucks mileage and expedite delivery.
  • Boosted crew productivity levels.
  • Kept track of warehouse supplies like process, procedure, and metric and placed orders for them.
  • Organized pallets of boxes for easy transport between the customer's location and the storage facility.

Summaries

  • With excellent freight labeling capabilities, this company is dependable and safety-conscious.
  • Inventory audits and product staging are two areas where I excel.
  • Offer Mandarin and Spanish fluency.
  • With 4 years of experience working in busy metric environments, I am enthusiastic and team-oriented.
  • Committed Ramp Operator with 15 years of experience in procedure warehouse moving and arranging materials.
  • Excellent reading and math skills, as well as a proven track record of effectively understanding and following instructions.
  • Warehouse professional with exceptional organizational skills and expertise in budget management.
  • Strong, capable, and at ease lifting up to 13 pounds at a time.
  • Dedicated to accurate record-keeping, workplace safety, and problem-solving in a timely manner.
  • Ramp Operator with 18 years of experience transporting items for both residential and commercial customers.

Accomplishments

  • Enhanced hazard awareness during cargo processing, resulting in zero safety incidents over 17 consecutive quarters.
  • Implemented weight and balance management updates based on new aircraft types, enhancing overall safety metrics by 18%.
  • Led the reorganization of cargo loading procedures, increasing loading speed by 52% without compromising safety.
  • Responded to last-minute flight schedule changes by coordinating with air traffic control, reducing operational downtime by 64% minutes per flight.
  • Maintained ground service equipment in top functional order, reducing downtime and repair costs by $18 annually.
  • Documented and resolved initiative which led to process.
  • Managed daily ramp operations for high-profile shipping clients, maintaining a customer satisfaction rate of 76%.
  • Collaborated with a ground crew of 18 to guide safe takeoffs and landings, resulting in a 28% improvement in flight schedule adherence.
  • Identified wear and tear on ground support equipment during routine inspections, cutting equipment downtime by 53%.
  • Optimized efficiency in cargo removal/loading during peak hours, improving average turnaround time for 6 aircrafts by 55%

Affiliations

  • Aviation Logistics & Supply Chain Alliance Affiliate
  • Toastmasters
  • Institute of Transportation Engineers (ITE) Airfield Operations Group
  • Society of Human Resource Management
  • National Association of Social Workers
  • Lions Club
  • Rotary International
  • American Marketing Association
  • Aviation Safety Specialists Network (ASSN)
  • Airforwarders Association (AfA)

Certifications

  • Certified Load Planner 2021 - Ironclad Systems
  • Certificate in Airport Wildlife Hazard Management
  • Certified Public Accountant
  • Certified Airline Passenger Service Agent
  • CompTIA A+ Technician
  • Airport Ramp Safety and Security Certification standard
  • Salesforce
  • CompTIA Security+
  • Certificate in Aviation Safety and Flight Risk Management
  • Certified Forklift Safety Instructor

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