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Skills

  • Multi-Task Management
  • Team building
  • Contract negotiation/review/drafting
  • Excellent communication
  • Problem resolution
  • Organization
  • Budgets
  • Customer needs assessment
  • Regulatory compliance
  • System equipment

Work Experiences

  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
  • Assisted in translation and interpretation services for organ donation processes, facilitating hundreds of successful donations for Spanish-speaking families.
  • Looked for industry trends on social media and through online sources.
  • Created boardroom and courtroom multimedia presentations that included video and text-synced depositions for better understanding.
  • Initiative helped me achieve $108,000.
  • Answered an average of 15 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Transported Adobe Creative Suite to 18 months customer locations.
  • Accurately interpreted during physical therapy sessions.
  • Achieved a 61% drop in patient re-admission rates.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Accomplished this in the past year.
  • Certified in Medical Interpreter ethics and protocols.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Adept at providing telemedicine interpretation after spearheading efforts to expand healthcare access for Spanish-speaking patients. Played an essential role in boosting service engagement by 56% through virtual healthcare programs.
  • Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design.
  • Knowledgable in a variety of design and testing methodologies.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Achieved a 62% reduction in patient medication errors.
  • Program are well-understood.

Accomplishments

  • Coordinated language services for community vaccination drives, increasing Spanish-speaking patient turnout by 16% during the campaign.
  • Trained
  • Prepared
  • Drafted and translated marketing materials in both English and Spanish for a mental health awareness campaign, increasing program enrollment by 77%.
  • Recommended
  • Created bilingual medical documentation, improving procedural clarity for hospital staff and reducing misunderstandings by 71%.
  • Increased
  • Integrated
  • Design: Responsible for creative design for prominent standard.
  • Guided

Affiliations

  • Association for Computing Machinery
  • Medical Reserve Corps (MRC) – Medical Interpreter Volunteer
  • American Medical Informatics Association
  • Georgia Healthcare Interpreters Association
  • Stroke Recovery Language Support (method)
  • Jaycees
  • American Translators Association (ATA) – Medical Division
  • Disaster Relief Interpretation Network
  • United Nations Volunteer Interpreter Corps
  • Rotary International

Certifications

  • CompTIA Network+
  • Certified Business Analysis Professional (CBAP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Public Accountant
  • American Translators Association (ATA) Certification in Spanish
  • Emergency Mental Health Interpretation - ServiceNow
  • Intercultural Communication and Health Competence Certification - Cedar Works
  • Oregon Health Authority (OHA) Qualified or Certified Health Care Interpreter (HCI)
  • QMI - Qualified Medical Interpreter Certification
  • Certification of Language Proficiency (Spanish-English) - Harbor & Co.

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