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Skills

  • JIRA and Issue Tracking Tools
  • Test implementation
  • Cross-functional team leadership
  • Continuous integration (CI) implementation
  • Bug Tracking & Defect Reporting
  • Continuous Delivery (CD) Pipeline Setup
  • Basic programming knowledge
  • Escaped Defect Management
  • First Aid/CPR
  • Communications

Work Experiences

  • Collaborated with product managers and development teams to validate requirements and define comprehensive test plans.
  • Comprehensively documented and communicated testing progress to stakeholders, ensuring transparency and timely decision-making.
  • Achieved 16% fewer bugs in production.
  • Wrote integration tests using Tableau.
  • Championed the implementation of risk-based testing strategies.
  • Awarded Excellence Award.
  • Achieved fewer than 12 escaped defects.
  • Collaborated with UX designers to ensure that the user interface delivered consistent and intuitive experiences, resulting in a 23% decrease in customer support inquiries.
  • Created test plans based on business requirements.
  • Communicated testing progress to stakeholders.

Summaries

  • Automated critical test cases.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Microsoft Excel expert and QuickBooks user.
  • Recognized on a regular basis for outstanding performance and contributions to the Computers Software industry's success.
  • Quality Assurance Test Specialist is a multi-talented Quality Assurance Test Specialist who is consistently rewarded for planning and operational improvements.
  • Accomplished Quality Assurance Test Specialist known for resolving 11 priority defects prior to release, resulting in an overall product stability improvement of 26%. Skilled in both manual and automation testing approaches.
  • As a highly technical and analytical Quality Assurance professional.
  • Complete knowledge of the SDLC.
  • Process and system software expertise demonstrated over 16 years of experience.
  • Knows how to test software beyond the specifications to find issues that aren't obvious.

Accomplishments

  • Led multiple concurrent testing efforts ensuring 52% fewer bugs in production by implementing rigorous regression testing strategies.
  • Reduced total open defect count by 27% through effective prioritization and collaboration with development teams, ensuring critical issues were addressed first.
  • Oversaw the transition from manual to automated testing on legacy systems, increasing test coverage by 79% and reducing manual effort by 4 hours/week.
  • Attached test results and detailed defect reporting for each critical test cycle through JIRA, enhancing visibility and communication between QA and development departments.
  • Led the development of risk-based testing prioritization, reducing time spent on low-risk areas while improving test coverage by 79% on high-criticality features.
  • Facilitated cross-team collaboration sessions to identify and mitigate testing bottlenecks, reducing overall test execution time by 49% hours per sprint.
  • Collaborated with the customer support team to identify defects replicated in testing, leading to a reduction in user-reported defects by 75% over one year.
  • Improved security testing efforts by incorporating regular penetration tests and collaboration with security teams, identifying 38% more vulnerabilities before deployment.
  • Jumpstarted an initiative to perform nightly automated test runs on staging servers, reducing introduction of critical defects into production environments by 47% over 2021.
  • Spearheaded a project to convert existing manual test scripts to automated test cases using system, reducing manual testing time by 11 hours/month.

Affiliations

  • Software Engineering Institute (SEI)
  • Lions Club
  • American Society for Quality (ASQ)
  • Association for Software Testing (AST)
  • Automation Guild Community Member
  • Toastmasters
  • Test Engineering Alliance Group (TEAG)
  • Certified Software Tester (CSTE) Certification Holder
  • Six Sigma Black Belt Certified Professional
  • International Software Testing Qualifications Board (ISTQB) Member

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Scrum Master (CSM)
  • Lean Six Sigma Black Belt (LSSBB)
  • Test Automation University Selenium Certification Salesforce
  • Certified DevOps Tester (CDT)
  • Certified Business Analysis Professional (CBAP)
  • Certified Software Tester (CSTE)
  • Certified Public Accountant (CPA)
  • Tricentis Tosca Test Automation Certification
  • Cisco Certified Network Associate (CCNA)

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