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Skills

  • Fleet Management
  • Service coordination
  • First Aid/CPR
  • Staff development
  • Product testing
  • Public speaking
  • Problem resolution
  • Data entry
  • MS Office
  • Materials preparation

Work Experiences

  • Responded quickly to customer concerns and resolved metric issues using client relations and project management.
  • On-site training was provided by me.
  • Advised
  • Ensured
  • Answered 18 calls per 6 months to help customers with their questions and concerns.
  • Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers.
  • Saved $8 by putting in place cost-cutting measures that addressed long-standing issues.
  • Exercised and practiced under the supervision of athletic trainers or professional coaches to develop skills, improve physical condition, and prepare for competitions.
  • Effectively controlled the release of proprietary and confidential information for general client lists.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.

Summaries

  • Achieved a 80% boost in fleet performance.
  • Within Transportation, senior Truck Dispatcher and outstanding performer in client relations and workflow optimization.
  • Customer-focused Sales Representative with 7 years of experience solving problems for clients.
  • Clear understanding of performance reporting and risk assessment as well as data analysis training.
  • Dispatcher with outstanding leadership and problem-solving skills.
  • Achieved fuel savings.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Highly organized and proactive, with a thorough understanding of scheduling actions, route adjustments, and issue prioritization.
  • Recognized on a regular basis for outstanding performance and contributions to the Transportation industry's success.
  • Dispatcher with 5 years of experience who is dependable.

Accomplishments

  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.
  • Streamlined
  • Documented and resolved method which led to category.
  • Developed
  • Resolved product issue through consumer testing.
  • Represented
  • Identified
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Established
  • Integrated

Affiliations

  • Rotary International
  • American Association of Motor Vehicle Administrators (AAMVA)
  • International Council of Nurses
  • Society of Human Resource Management
  • Global Logistics and Transportation Organization
  • Emergency Management Association - Transportation Sector Chapter
  • Association for Supply Chain Management (ASCM)
  • American Trucking Associations (ATA)
  • International Association of Administrative Professionals
  • Compliance, Safety, Accountability (CSA) Certification - FMCSA

Certifications

  • Driver Wellness and Fatigue Management Certification
  • Cargo General Insurance Policies & Law Awareness Training
  • Bilingual Dispatcher Certification German
  • FMCSA Hours of Service (HOS) Compliance Training
  • CompTIA A+ Technician
  • Cisco Certified Network Associate (CCNA)
  • Project Management Professional (PMP)
  • Transportation Safety Institute (TSI) Program Certification for Dispatch
  • SHRM Certified Professional (SHRM-CP)
  • Certified Business Analysis Professional (CBAP)

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