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Skills

  • Data Management
  • Cross-functional team leadership
  • Communications
  • Capital investment planning
  • Payroll and budgeting
  • MS Office
  • Data-driven decision making
  • Building access and security upgrades
  • Supervision
  • Problem resolution

Work Experiences

  • Kept up to date on building security, HVAC, electrical, and other systems that are critical to a successful building operation.
  • Achieved a 68% reduction in overhead costs.
  • Achieved a cost saving of $15.
  • Was in charge of the CRM database, which included troubleshooting, maintenance, updates, and the creation of reports.
  • Investigated and resolved a variety of issues that impacted executive leaders and business initiatives.
  • Established and developed a highly efficient and dependable administrative team by providing ongoing coaching and motivation and fostering career advancement.
  • Completed 6 employees' bi-weekly payroll.
  • Collaborated with senior leadership teams to align facility operations with corporate objectives, achieving Innovation Award for innovation in workplace management in 2016.
  • By automating client correspondence, record tracking, and data communications, I was able to improve office operations.
  • Effectively managed costs and billing, as well as financial discrepancies, by using category software to organize account information.

Summaries

  • Meticulous Director Facilities Management capable of creating exceptional communications, presentations, and spreadsheets that meet a variety of administrative needs using Workday.
  • Achieved 28% reduced equipment downtime.
  • Supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership, organized and efficient Director Facilities Management.
  • Achieved $7 in cost savings.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved notable achievements in space optimization.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Director Facilities Management with 5 years of successful workflow optimization and client relations experience.
  • Implemented workflow optimization techniques that increased productivity, reduced labor costs, and maintained business integrity and service quality.
  • Miscellaneous administrative office management, related regulatory guidelines, and vendor management certified Lean and Director Facilities Management.

Accomplishments

  • Managed capital expenditures of $7 for large-scale renovations, successfully keeping costs under budget and delivering projects on time.
  • Consolidated 13 office locations into a more efficient workspace, reducing overhead costs by $3 annually.
  • Negotiated favorable terms for vendor contracts, saving over $17 annually and improving service response times by 83%.
  • Optimized team staffing structure and implemented preventive maintenance schedules, reducing unexpected facility shutdowns by 51%.
  • Reduced facility-related legal claims by developing a comprehensive safety inspection and hazard identification checklist.
  • Initiated an upgrade of facility access controls, enhancing security protocols and achieving CPA compliance at 11 sites.
  • Effectively increased facility space utilization by 19%, providing room for future company growth while decreasing leasing expenditures.
  • Led the refurbishment of 8 high-profile vacant properties, achieving 78% faster completion than scheduled while saving $8 in project costs.
  • Documented and resolved initiative which led to metric.
  • Facilitated the negotiations and management of high-value vendor contracts, saving the company $18 over 10 years with long-term agreements.

Affiliations

  • Urban Land Institute (ULI)
  • Institute of Real Estate Management (IREM)
  • International Association of Administrative Professionals
  • Occupational Safety and Health Administration (OSHA) Compliance Workshops
  • Association of Physical Plant Administrators (APPA)
  • Association for Computing Machinery
  • Board member of procedure of IFMA
  • Volunteer advisor for category energy efficiency initiative
  • Affiliate member of the International Association for Professional Security Contractors (IAPSC)
  • National Association of State Facility Administrators (NASFA)

Certifications

  • Apple Certified Associate (ACA)
  • Certified Energy Auditor (CEA) – Association of Energy Engineers (AEE)
  • First Aid/CPR Certified
  • Certified Real Estate Manager (CPM) – Institute of Real Estate Management (IREM)
  • Environmental Health and Safety Management Certification (EHS)
  • Emergency Preparedness & Crisis Leadership Certification - Brightline
  • Certified Measurement & Verification Professional (CMVP) - Association of Energy Engineers (AEE)
  • Project Management Professional (PMP) – Project Management Institute (PMI)
  • Certified Construction Manager (CCM) – metric
  • Authorized OSHA Trainer - Occupational Safety and Health Administration (OSHA)

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