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Skills

  • Student Testing
  • Group facilitation
  • Relationship development
  • Kennel cleaning and sanitizing methods
  • Framework equipment
  • Communications
  • Proficiency in project management
  • Business Development
  • Microsoft Office
  • Client-focused

Work Experiences

  • Kept meticulous records of what customers wanted and ordered, which helped to boost profits when they returned at a later date.
  • Provided management with program updates on renewal progress, at-risk renewals, and renewal forecasts.
  • Used Workday to accurately enter data into a batch ticketing system.
  • Worked with the parts department to get the parts I needed.
  • Improved locomotive material expense tracking by 6%.
  • Ensured
  • Informed guests about daily specials and menu options, allowing them to make informed decisions about appetizers, entrees, and desserts.
  • Started it.
  • Effectively controlled the release of proprietary and confidential information for general client lists.
  • Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers.

Summaries

  • Adept at managing client safety.
  • Achieved measurable improvements in client health.
  • Senior Embedded Software Engineer with extensive experience in all phases of software development.
  • Adaptive and resilient Social Work Student Intern.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Excellent Social Work Student Intern with a strong emphasis on domestic violence prevention and education.
  • Assisted in navigating legal systems.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Recognized on a regular basis for outstanding performance and contributions to the Education and Training industry's success.
  • Achieved measurable improvements in client outcomes.

Accomplishments

  • Held resource navigation training workshops for social services professionals, improving participant efficiency by 22% over the last two years.
  • Documented and resolved metric which led to initiative.
  • Documented and streamlined case file management for 14 clients, enhancing reporting accuracy and compliance with local social work standards.
  • Collaborated with community stakeholders to create method, focusing on increasing access to mental health services in underserved areas.
  • Prepared detailed psychosocial assessments for youth at-risk, leading to the successful connection of 4 clients to long-term family support services.
  • Led cultural competency training sessions, contributing to the implementation of more inclusive service frameworks across the agency.
  • Displayed advanced conflict-resolution skills, mediating discussions between clients and service providers to ensure more effective resource allocation.
  • Supported PMP certification processes, leading to a 22% increase in licensed professionals at the agency within one year.
  • Oversaw crisis hotline management, assisting with 6 high-risk cases that led to successful conflict resolution and appropriate resource referrals.
  • Provided case management for an ongoing caseload of 16 clients, utilizing crisis intervention and conflict resolution skills in support of social service outcomes.

Affiliations

  • School Social Work Association of America (SSWAA)
  • Society for the Study of Social Problems (SSSP)
  • Rotary International
  • Council on Social Work Education (CSWE)
  • Clinical Social Work Association (CSWA)
  • Project Management Institute
  • Association for Student Affairs Administrators in Higher Education (NASPA)
  • Substance Abuse and Mental Health Services Administration (SAMHSA) Affiliation
  • Society for Social Work and Research (SSWR)
  • American Public Human Services Association (APHSA)

Certifications

  • Certified Alcohol and Drug Counselor (CADC) by the Substance Abuse Certification Board of North Carolina
  • Association for Project Management (APM)
  • Certified Social Worker (CSW) by Colorado Board of Social Work
  • Certified in Crisis Intervention (CCI) by American Institute for Crisis Intervention
  • Trauma-Focused Cognitive Behavioral Therapy (TF-CBT) Certification by the Medical University of South Carolina
  • Motivational Interviewing Certification by Northwind
  • Cisco Certified Network Associate (CCNA)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified School Social Work Specialist (C-SSWS) by National Association of Social Workers (NASW)
  • Certified Compassion Fatigue Professional (CCFP) by International Association of Trauma Professionals

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