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Skills

  • MS Office
  • Windows 7 expertise
  • Report writing
  • Clerical support
  • Materials preparation
  • PERC Card/Guard Card
  • Smith's System Training Course (2017)
  • Organization
  • Supervision
  • Public speaking

Work Experiences

  • Any unusual behavior was noted and followed up on.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Transported SAP to 6 months customer locations.
  • Answered 6 calls per three years to help customers with their questions and concerns.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Conducted interviews, demonstrated industry-standard interrogation skills, and gathered evidence and documentation for internal investigations.
  • Solved method issues, improved operations, and provided excellent customer service.
  • Used surveillance and intelligence-led tactics to foster safety and security while minimizing company loss.
  • Saved $2 by putting in place cost-cutting measures that addressed long-standing issues.

Summaries

  • Top-producing salesperson and industry expert in Law Enforcement and Security.
  • Asset Protection Specialist is an expert at spotting and documenting potential security and safety threats.
  • To assist underwriters in risk evaluation, coordinates and conducts loss control management evaluations, physical surveys, and loss analysis.
  • To identify and investigate incidents, reviews CCTV and exception reports, monitors security, and audits surveillance.
  • Asset Protection Specialist is a multi-talented Asset Protection Specialist who is consistently rewarded for planning and operational improvements.
  • Looking for a challenging new role with a growing team where I can apply my expertise and extensive experience in software engineering.
  • Asset Protection Specialist with extensive management, supervision, training, and customer service experience.
  • Knowledgable in a variety of design and testing methodologies.
  • Strengths in quality assurance and vendor management backed up by Law Enforcement and Security training.
  • Loss Prevention Specialist with 9 years of High Protected Risk (HPR) Loss Control experience who is dynamic, resourceful, and driven.

Accomplishments

  • Managed
  • Resolved product issue through consumer testing.
  • Recorded
  • Prepared
  • Solved
  • Guided
  • Documentation: Wrote and edited documents to keep staff informed on policies and procedures.
  • Won
  • Developed and delivered security awareness training to over 16 employees, enhancing their ability to identify suspicious activities and mitigate losses.
  • Established

Affiliations

  • American Society of Safety Professionals
  • Society of Human Resource Management
  • International Association of Interviewers (IAI) – Certified Forensic Interviewer (CFI)
  • Association of Certified Fraud Examiners (ACFE)
  • Loss Prevention Research Council (LPRC)
  • Association of Information Technology Professionals
  • International Council of Nurses
  • Local Crime Prevention Organizations - Boston
  • Lions Club
  • Society of Women Engineers

Certifications

  • Project Management Professional (PMP)
  • CompTIA Security+
  • SHRM Certified Professional (SHRM-CP)
  • ServSafe
  • CompTIA Network+
  • Cisco Certified Network Associate (CCNA)
  • Certified Protection Professional (CPP)
  • Workplace Hazardous Material Information System (WHMIS) Certification
  • Professional Certified Investigator (PCI)
  • Loss Prevention Certified (LPC) Certification

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