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Skills

  • Team building
  • DOT Regulatory Compliance
  • Team Leadership
  • Relationship development
  • Accident / Incident Reports
  • Regulatory compliance understanding
  • Category equipment
  • Cross-team coordination
  • Time management
  • Advanced Proficiency in system

Work Experiences

  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Achieved results within three years.
  • Answered 13 calls per several months to help customers with their questions and concerns.
  • Achieved a 70% performance improvement.
  • Researched competitor's offerings and prepared system bids by analyzing internal financial and technical data.
  • Oversaw the delivery of process project by system team, which resulted in program.
  • Consistently achieved an inbound success rate of over 82% by improving team accuracy and communication processes.
  • Collaborated with procedure customers to determine their needs and deliver method service.
  • Kept a close eye on operations and conducted regular safety audits to ensure that administrative policies and regulations were followed.
  • Ensured DOT regulations were followed by properly documenting driver qualifications, permits, and equipment information.

Summaries

  • Expert at creating schedules and routes that work well for both staff and clients.
  • Cut logistical expenses by 71%.
  • Communicative with coworkers and capable of providing excellent customer service.
  • Implemented cost-cutting initiatives that reduced Lakeside Partners's transportation spending by 4% in 2023.
  • Collaborated with senior stakeholders.
  • Committed to reducing costs.
  • Achieved a 79% improvement.
  • Achieved an 66% boost in on-time deliveries.
  • Certified in lean warehousing practices, successfully implementing cost-saving initiatives that reduced operational expenses by 58%.
  • Certified in warehouse safety protocols.

Accomplishments

  • Developed and introduced an inventory tracking system that improved stock accuracy by 46% across all inbound shipments.
  • Reduced overtime costs by 58% through improved inbound process workflows and better resource allocation across shifts.
  • Resolved product issue through consumer testing.
  • Collaborated with operations to strategically reduce inbound shipment lead times by 36% through relationship building with key suppliers.
  • Facilitated onboarding and training programs for 18 new hires, resulting in decreased error rates and improved efficiency in inbound processes.
  • Collaborated with product to improve supplier management, increasing inbound shipment accuracy to 35%.
  • Implemented best practice inbound procedures using system, resulting in 74% reduction in mis-shipments and improved order accuracy.
  • Reduced inbound freight costs by 80% by negotiating new contracts with carriers, aligned with company-wide cost-saving initiatives.
  • Utilized HubSpot to analyze and enhance inbound processes, improving throughput by 27% at the end of 2016.
  • Analyzed daily inbound operations reports and utilized Power BI to forecast demand, reducing inventory shortages by 68%.

Affiliations

  • International Warehouse Logistics Association (IWLA)
  • National Association of Social Workers
  • International Federation of Freight Forwarders Associations (FIATA)
  • International Council of Nurses
  • American Marketing Association
  • Lean Enterprise Institute (LEI)
  • American Society of Transportation and Logistics (ASTL)
  • Global Logistics Managers Club
  • Warehousing Education and Research Council (WERC)
  • Association of Information Technology Professionals

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Supply Chain Professional (CSCP) – Ironclad Systems
  • ScrumMaster (CSM) - Scrum Alliance
  • Google Certified Professional Cloud Architect
  • ServSafe
  • Safety and Health Specialist Certification, Cedar Works
  • Transportation Worker Identification Credential (TWIC) - Beacon Labs
  • Certified Hazardous Materials Manager (CHMM) Northwind
  • SHRM Certified Professional (SHRM-CP)

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