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Skills

  • Certified in 10-key
  • School records monitoring
  • Answering incoming calls
  • Verifying insurance coverage
  • Property tours and inspections
  • Workflow planning
  • Excellent communication skills
  • Administrative assistance
  • Critical thinker
  • Personable and outgoing

Work Experiences

  • Provided professional greetings to incoming visitors and customers, as well as friendly, knowledgeable assistance.
  • Was in charge of directing visitors as well as routing deliveries and courier services.
  • Was in charge of the executive calendar and the weekly project team meetings.
  • Established strong, professional relationships with Property Management Assistants and residents by promoting team collaboration and providing exceptional service.
  • Greeted, assisted, and directed visitors, vendors, and the general public using a professional, courteous, and respectful demeanor.
  • Called 10 callers and used discretion and interpretive judgment on a daily basis.
  • Inbound phone calls, mail, and faxes were managed and directed appropriately by me.
  • Devised systems for organizing records, contracts, agendas, and reports to maintain order and improve information tracking.
  • Was always looking for ways to make daily operations, client communications, recordkeeping, and data entry more efficient.
  • Was in charge of processing client payrolls as well as payroll corrections.

Summaries

  • Ready to take on a new challenge in an exciting position with a Miscellaneous company to help them achieve even greater success.
  • With strong planning, problem-solving, and communication skills, I am extremely efficient and accurate.
  • Exceptional at keeping files organized and composing professional correspondence.
  • Property Management Assistant with 6 years of successful workflow optimization and data analysis experience.
  • Expert and knowledgeable in security, service, and clerical requirements.
  • Reliable Program Support Assistant seeking to apply 7 years of performance reporting and risk assessment experience to the Property Management Assistant position.
  • Excellent problem-solving and planning skills.
  • Team player who is knowledgeable in workflow optimization and process improvement.
  • Talented business manager with a track record of success in both operations and leadership.
  • Bringing a track record of effectively scheduling to promote organization and availability.

Accomplishments

  • Process Investigated any necessary information for proper billing for insurance companies, patients and DMEs such as proper billing codes.
  • Launched
  • Scheduling: Managed daily schedules and sales leads for all Sr. and Jr. Loan Officers.
  • Medical Records: Reviewed medical records for completeness, assembled records into standard order and filed records in designated areas according to alphabetic and numeric filing system.
  • Documented
  • Contributed
  • Process Planned all meetings and travel for CEO.
  • Oversaw
  • Increased
  • Responded

Affiliations

  • Professional Property Management Association Atlanta
  • International Association of Administrative Professionals
  • Freemason
  • Association for Computing Machinery
  • Local Association of Realtors Atlanta
  • American Society of Safety Professionals
  • Urban Land Institute (ULI)
  • Real Estate Investment Society (REIS)
  • American Association of Residential Property Managers (AARPM)
  • National Association of Social Workers

Certifications

  • International Association of Administrative Professionals: PMP
  • Certified Facility Manager (CFM) - International Facility Management Association
  • OSHA Safety Certification for Property Managers system
  • Leasing and Marketing Professional (LMP) Certification program
  • Certified Commercial Investment Member (CCIM) – CCIM Institute
  • Accredited Residential Manager (ARM) framework
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Residential Management Professional (RMP) - program
  • Certified Residential Specialist (CRS) method
  • Certified Maintenance Manager (CMM) - Ironclad Systems

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