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Skills

  • Customer service
  • Medication administration
  • Communications
  • Team management
  • Meeting planning
  • Method equipment
  • Recreational activity planning
  • Organization
  • Medication management
  • Physical therapy administration

Work Experiences

  • Oversaw a wide range of services, including pet care, phone screening, shopping, and bill payment, in order to give clients more time with their families.
  • Kept the house clean and well-stocked, ran errands, managed laundry, and went grocery shopping once a week.
  • Acted as a client advocate in securing essential services, such as transportation, legal support, and housing assistance.
  • Recorded patients' pulses, blood pressures, and respirations (TPRs) to assess and document important health information.
  • Kept them mentally alert by entertaining, conversing, and reading aloud to patients.
  • Went grocery shopping on a regular basis to keep the house stocked with necessities.
  • Addressed individual needs of clients.
  • Assisted clients with personal hygiene tasks such as tooth brushing, bathing, grooming, and toileting.
  • Was in charge of ensuring that the assigned station and service areas were clean, sanitary, and well-organized.
  • Took vital signs such as temperature, blood pressure, pulse, and respiration rate as directed by medical or nursing staff.

Summaries

  • By effectively coordinating schedules, planning events, running errands, and handling childcare and household tasks, an experienced Personal Assistant has been successful in minimizing hassles and alleviating client concerns.
  • By managing health needs, assisting with personal grooming, performing light housekeeping, and strategic planning, I am skilled at providing attentive care to patients.
  • Working with children and the elderly is a strength, as is anticipating and responding to client needs.
  • Providing bedside and personal care, including ambulation and personal hygiene assistance, is second nature to her.
  • Recognized on a regular basis for outstanding performance and contributions to the Customer Service industry's success.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Bringing 11 years of experience in assisting chronically ill patients with daily living activities and household tasks.
  • Offering 13 years of experience in the program of industry.
  • With excellent communication skills, he is extremely personable.
  • Expertise in emergency response and ongoing conditions monitoring.

Accomplishments

  • Monitored and reported changes in client health conditions to medical professionals, reducing the need for emergency interventions by 44%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Managed conflict resolution between clients and caregivers, reducing interpersonal conflicts by 63% and promoting a positive care environment.
  • Supported case managers in coordinating client transitions by ensuring all necessary documentation and logistics were completed within the past year.
  • Advocated for client needs during medical consultations and therapy sessions, resulting in initiative that positively impacted client care strategies.
  • Conducted regular safety training sessions for new hires, maintaining compliance with procedure and decreasing job-related safety incidents by 61%.
  • Supported clients in developing social and recreational skills, increasing their inclusion and participation in local community events.
  • Collaborated with team of 12 in the development of system.
  • Provided crisis intervention for behavioral incidents, leading to a category in maintaining calm and productive environments.
  • Developed and maintained individualized care plans for 5 clients with developmental disabilities, resulting in increased client engagement and satisfaction.

Affiliations

  • Society of Women Engineers
  • Community Practitioners Network (CPN)
  • Certified Nurse Assistant (CNA) Credential
  • National Alliance on Mental Illness (NAMI)
  • Applied Behavior Analysis Credential Scrum Master
  • Association for Positive Behavior Support (APBS)
  • Association for Supply Chain Management (APICS)
  • Toastmasters
  • Person-Centered Thinking Trainers Organization
  • Council on Quality and Leadership (CQL)

Certifications

  • Certified Home Health Aide (CHHA) - procedure
  • Basic Life Support (BLS) for Healthcare Providers - American Heart Association
  • ServSafe
  • Board Certified Behavior Analyst (BCBA) program
  • Behavioral Health Technician Certification system
  • Salesforce
  • Certified Personal Care Assistant (PCA) category
  • Apple Certified Associate (ACA)
  • Certified Residential Medication Aide (CRMA) program
  • Certified Peer Recovery Specialist (CPRS) initiative

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