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Skills

  • Mental health assessments
  • Excellent interpersonal skills
  • Therapy and counseling
  • Team development
  • Background in category operations
  • Emotional intelligence
  • Compassionate and active listener
  • Immigration laws knowledge
  • HIPAA guidelines
  • Workload prioritization

Work Experiences

  • Evaluated the needs of families with young children.
  • Finished initiative of project, which resulted in method.
  • Reviewed the findings of the study and made recommendations for project reorganization, funding alternatives, and cost-cutting measures.
  • Hired and onboarded volunteers from risk assessment, stakeholder engagement, and risk assessment.
  • Was in charge of volunteer logistics, including scheduling, inventory, and transportation.
  • Determined whether or not customers were eligible for various benefit programs and services.
  • Created materials for fundraising programs that were shared on social media and mailed to previous donors.
  • Worked with other team members to identify and achieve agency goals.
  • Answered 15 phone calls per several months to assist customers.
  • Was in charge of maintaining a large database of job openings.

Summaries

  • She is focused and multilingual, and she enjoys leading focus groups.
  • Certified Peer Specialist with a background in non-profit marketing and advertising and advanced knowledge of B2B marketing, negotiations, and branding.
  • Conflict resolution and intervention training is extensive.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Looking for a way to get involved in personnel training while also promoting safety measures.
  • Knowledgeable about related program resources and support strategies.
  • Seasoned
  • Focused on customer service
  • Certified Peer Specialist is a hardworking and dependable Certified Peer Specialist who excels at project management and client relations.
  • With a focus on the homeless and LGBTQ communities.

Accomplishments

  • Led 2 community outreach initiatives, helping connect over 4 individuals to mental health and addiction recovery resources.
  • Trained and mentored new peer supporters, contributing to a 59% overall increase in service quality and client satisfaction scores.
  • Delivered trauma-informed care consultations to clinical teams, improving the quality of care plans for 12 clients.
  • Arranged and led educational webinars on recovery strategies for over 13 attendees, significantly boosting outreach in Denver.
  • Utilized trauma-informed responses to de-escalate crisis situations, reducing the need for inpatient care by 43%.
  • Led training workshops on recovery principles and peer support best practices for 13 new hires and volunteers.
  • Coordinated peer-led workshops in Seattle that extended mental health education and resources to an underserved population of 5 individuals.
  • Facilitated weekly group sessions on wellness, improving empowerment and self-advocacy among 10 participants over 18 years.
  • Partnered with local agencies to establish a referral system connecting over 7 clients with additional recovery resources.
  • Assisted in the development of state certification training materials, enhancing the competency and readiness of 4 future peers.

Affiliations

  • Facilitator of 'Relapse Prevention Strategies' workshops at Harbor & Co., targeting ongoing recovery education for long-term wellness.
  • Professional membership in the Depression and Bipolar Support Alliance (DBSA), actively taking part in local peer support groups.
  • Active involvement with the International Bipolar Foundation, attending educational seminars on the latest recovery research.
  • Grant recipient from framework, funding innovative peer support programs for 8 clients in Seattle.
  • Member of the Recovery Advocacy Project (RAP) in Atlanta, focusing on policy reform and systemic support for recovery services.
  • Peer Advocate through method, helping clients access community-based resources for ongoing support.
  • Peer Mentor for local substance abuse recovery group, collaborating with clinicians to deliver integrated support services.
  • Participant in Crisis Intervention Training (CIT) programs within Chicago, enhancing de-escalation and support techniques.
  • Delivered presentations at Brightline, focusing on peer-led interventions and trauma-informed care services.
  • Membership with the International Association of Peer Supporters (iNAPS), attending annual conferences and virtual webinars on recovery strategies.

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Provisional Certified Peer Recovery Specialist (CPRS) - system
  • CPR & First Aid Certification - American Red Cross
  • Microsoft Office Specialist (MOS)
  • Certified Family Peer Specialist - Federation of Families for Children’s Mental Health
  • Certified Community Health Worker (CCHW) - initiative
  • Certified Fund Raising Executive
  • Licensed Clinical Social Worker
  • American Academy of Financial Management (AAFM)
  • Peer Employment Training Certification - RI International

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