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Skills

  • Restocking supplies
  • Spreadsheets
  • Sage 50 US proficiency
  • Switchboard operation
  • Critical thinker
  • Travel planning
  • Patient scheduling
  • Administrative support
  • Document filing
  • Federal documents accuracy

Work Experiences

  • Coordinated the schedules of 6 call center representatives, making adjustments as needed to ensure that service levels were met.
  • Provided training to 7 team members both in-person and remotely.
  • Kept track of all finances, deposits, and safes on a daily basis.
  • Processed and verified an average of 6 monthly invoices for a small business.
  • Was in charge of screening resumes and coordinating phone and in-person interviews.
  • Worked with vendors to order and maintain office supplies inventory, as well as to obtain the most cost-effective pricing.
  • Scheduled and confirmed appointments with 15 lawyers.
  • Worked on general clerical tasks both independently and with supervision.
  • Solved procedure issues, improved operations, and provided excellent customer service.
  • Correspondence, forms, reports, calendars, and other documents were among the things I prepared.

Summaries

  • Within Miscellaneous, senior Litigation Secretary and outstanding performer in project management and client relations.
  • Litigation Secretary with 11 years of successful strategic planning and process improvement experience.
  • Litigation Secretary is a meticulous Litigation Secretary who is dedicated to completing administrative tasks with zeal.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • This enthusiastic and well-organized Administrative Assistant possesses a variety of skills, including data entry, schedule management, and event planning.
  • Executive Assistant with exceptional phone, scheduling, and documentation skills who is a hard worker and multi-tasker.
  • Motivated Office Automation Clerk looking for a new job where her cross-functional collaboration and budget management skills can be put to good use.
  • Legal Secretary with strong administrative support experience.
  • Manages multiple high-profile attorneys' priorities with ease.
  • Litigation Secretary is a dependable and enthusiastic Litigation Secretary with 12 years of front desk management experience.

Accomplishments

  • Patient Assistance: Assisted patients with application for Medi-cal, Medicare and initial appeals for payments.
  • Launched
  • Payroll Assistance: Assisted with payroll preparation and entered data into cumulative payroll document.
  • Integrated
  • Oversaw category area.
  • Data Organization: Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.
  • Achieved system through process.
  • Planned and executed all aspects of a major office headquarter move.
  • Increased
  • Administration: Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.

Affiliations

  • Electronic Discovery Reference Model (EDRM) Community
  • Affiliate Member of Business and Corporate Law Council — ABA
  • Committee on Digital Legal Document Management
  • American Marketing Association
  • Project Management Institute
  • National Association of Social Workers
  • Certified Legal Secretary Specialist Program (CLSS) — standard
  • Member of Amicus Curiae Legal Professionals Association
  • Educational Affiliate of Law Office Management Association (LOMA)
  • Society for Human Resource Management (SHRM) — Legal Operations Membership

Certifications

  • Certified Litigation Support Professional (CLSP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Advanced Litigation Support Certification
  • Practical Law Paralegal Training Program
  • ServSafe
  • CompTIA A+ Technician
  • International Association of Administrative Professionals: PMP
  • Electronic Discovery Specialist Certification (CEDS)
  • Westlaw Certified Paralegal
  • Certified Business Analysis Professional (CBAP)

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