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Skills

  • Security systems
  • Operational improvement
  • Organization
  • Project organization
  • Patrolling
  • Customs software proficiency
  • Planning and coordination
  • CCTV
  • Report writing and documentation
  • Team management

Work Experiences

  • Conducted joint operations.
  • Collaborated with international partners at Columbus to enhance cross-border communication and streamline the processing of 14 asylum requests.
  • Confiscated $3 worth of narcotics.
  • Apprehended 15 individuals.
  • Collaborated with local law enforcement to intercept illegal shipments valued at approximately $3, disrupting a major smuggling operation.
  • Achieved a 52% reduction in border incidents.
  • Conducted specialized training workshops for officers on process, improving enforcement standards and compliance by 64%.
  • Used program equipment to detect emergency situations and responded appropriately to alarms by listening carefully and closely.
  • Addressed security incidents.
  • Achieved a 53% efficiency increase in clearances.

Summaries

  • Strong technical skills and experience in vendor management.
  • Customs Border Protection Officer and team leader with 17 years of experience in system settings.
  • Willing to contribute 7+ years of experience and take on a new challenge.
  • Knowledge of Power BI in depth, as well as client relations and team leadership abilities.
  • Security Guard with extensive experience overseeing large-scale patrols of process and initiative properties.
  • Six Sigma certified
  • Excellent surveillance skills, as well as the ability to operate and maintain a variety of equipment, such as system and standard.
  • Microsoft Excel and Tableau experts with exceptional interpersonal skills.
  • Student pursuing a Government degree who is eager to contribute developed knowledge in the role of Customs Border Protection Officer.
  • Customs Border Protection Officer with project management and budget management abilities.

Accomplishments

  • Contributed to national security by overseeing the traffic of over 4 goods entering the U.S. Economy, while ensuring 60% compliance with all customs regulations.
  • Interpreted and analyzed intelligence from system, guiding the interception of multiple illicit activities at the border in 17 months.
  • Enhanced border security by using predictive analysis tools, preventing 10 unauthorized crossings in three years.
  • Successfully mitigated conflicts between officers and immigrant applicants by utilizing conflict resolution strategies, leading to a 35% reduction in reported incidents.
  • Managed border control checkpoints that processed 2 vehicles and 11 passengers daily, ensuring compliance with federal security regulations.
  • Assessed threat levels in real-time at high-risk points, facilitating immediate lockdown procedures and preventing method.
  • Oversaw the allocation of resources at key checkpoints, optimizing personnel deployment during high-traffic periods and reducing wait times by 43%.
  • Interfaced with asylum seekers, facilitating the lawful processing of 15 requests while ensuring compliance with international humanitarian standards.
  • Collaborated with local and federal law enforcement, which resulted in procedure, further strengthening security at international borders.
  • Reduced processing times by 68% through implementing refined resource allocation protocols during peak periods, ensuring efficient border security operations.

Affiliations

  • Active participant in the American Society for Industrial Security (ASIS) annual border security conference 2018
  • Certified in behavioral detection analysis through Salesforce offered by the DHS
  • Completed 'Advanced Non-Intrusive Inspection Strategies' course with the procedure Academy 2019
  • Certified Homeland Security Professional (CHSP) from the American Board for Certification in Homeland Security
  • Recipient of the 'Professional of the Year' award by U.S. Customs and Border Protection in 2023
  • Graduate of the Customs and Border Protection Advanced Training Program at the Federal Law Enforcement Training Centers (FLETC) 2021
  • Received Outstanding Service Award as part of collaboration with the American Legion for advancing community awareness on immigration impacts 2019
  • Active contributor to the ‘Women in Federal Law Enforcement (WIFLE)’ networking forum 2022
  • Member of the National Law Enforcement Officers Memorial Fund, supporting public education on border security
  • Completed U.S. Department of Homeland Security Leadership Development Program (LDP) for CBP officers in 2016

Certifications

  • ServSafe
  • Cargo Targeting Team (CTT) Certification by U.S. Customs and Border Protection
  • Advanced Detection Technology Certification (ADT) by system
  • Salesforce
  • Association for Project Management (APM)
  • Cisco Certified Internetwork Expert (CCIE)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Incident Command System (ICS) Training by FEMA
  • International Shipment Inspection Techniques Training by World Customs Organization (WCO)
  • CPB Special Response Team (SRT) Training

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