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Skills

  • Data-driven decision making
  • Trend Detection
  • Mainframe environments
  • Post-Implementation Review
  • Business requirements gathering
  • Cross-functional team leadership
  • Mixed integer programming
  • Process Mapping and Flow Charting
  • Conflict resolution and negotiation
  • Vendor relationship management

Work Experiences

  • Achieved annual savings of $17.
  • Created human feedback tools such as questionnaires, surveys, and interview scenarios to incorporate personnel needs and desires into process improvement.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Identified cost-effective process improvements by simulating potential process changes and identifying the best improvements without disrupting live production.
  • Achieved ISO certification by 2017.
  • Analyzed and simulated process improvements.
  • Collaborated with staff managers to design process change implementation plans in a collaborative manner.
  • Had an excellent attendance record and was always on time for work.
  • Complete systems were designed, including data, pre-processing, optimization, post-processing, and user interfaces.
  • Achieved faster project approval times.

Summaries

  • Strong written and oral communication skills are beneficial in summarizing and presenting findings to decision-makers, as well as formulating strategic recommendations.
  • Process Analyst with 6 years of experience modifying ongoing business processes to achieve superior results.
  • Advanced mathematical and analytical skills, as well as a track record of identifying complex issues, gathering data, and developing practical solutions to problems, are required of an Operations Research Analyst.
  • Collaborative, with strong interpersonal and communication skills in a variety of settings.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Senior Process Analyst is a multi-talented Senior Process Analyst who is consistently rewarded for planning and operational improvements.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Accomplished in streamlining complex workflows.
  • Achieved substantial increases in productivity and quality.
  • Recognized on a regular basis for outstanding performance and contributions to the Accounting and Finance industry's success.

Accomplishments

  • Led a comprehensive audit of existing operational processes, identifying and correcting key inefficiencies that improved contract cycle completion times by 51%.
  • Collaborated with cross-functional teams to identify inefficiencies in procedure, resulting in reduced operating costs by 17% within 6 months.
  • Devised KPI tracking systems that allowed for real-time reporting, raising project transparency and reporting accuracy by 29%.
  • Developed visualization tools for real-time process monitoring, which led to the pro-active identification of issues, improving response time by several months.
  • Identified and replaced outdated systems and tools, enabling an increase in project throughput by 59% while cutting costs by process.
  • Automated previously manual processes which resulted in a 23% reduction in manual errors and increased productivity by three years.
  • Utilized Risk Management Frameworks to identify and mitigate operational risks, reducing project delays by 40%.
  • Conducted thorough root cause analysis that identified process bottlenecks, decreasing workflow interruptions by 19%.
  • Led process optimization initiative for program, yielding a 83% reduction in employee downtime and overhead costs.
  • Designed and executed an organizational restructuring in Portland that resulted in cross-department alignment and reduced administrative redundancies by 82%.

Affiliations

  • International Council of Nurses
  • Certified Six Sigma Black Belt (CSSBB) - 2017
  • Association of Information Technology Professionals
  • Council of Supply Chain Management Professionals (CSCMP)
  • American Marketing Association
  • Association for Business Process Management Professionals (ABPMP)
  • Institute of Management Consultants USA (IMC USA)
  • Rotary International
  • FINRA: Business Process Analyst Network
  • Association for Supply Chain Management (APICS)

Certifications

  • Certified Value Stream Mapping in Lean Management by standard
  • Certified Public Accountant
  • Apple Certified Associate (ACA)
  • Business Process Modeling Notation (BPMN) Certification by framework
  • Project Management Professional (PMP)
  • Professional in Business Process Management (BPM) by Harbor & Co.
  • Certified Information Technology Infrastructure Library (ITIL) Expert
  • Design Thinking Practitioner from Lakeside Partners
  • Business Process Reengineering (BPR) Certification from Beacon Labs
  • Salesforce

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