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Skills

  • Budgets
  • Team management
  • Project organization
  • Cross-functional collaboration
  • Debt management
  • Vendor Negotiations
  • Budget management and cost reduction
  • Supply chain optimization
  • Financial records review
  • Financial Management

Work Experiences

  • Collaborated with Six Sigma agencies.
  • Collaborated on Microsoft Excel.
  • Coordinated between engineering, design, and external stakeholders.
  • Assisted in developing contract terms for new partners, reducing overall legal risks and ensuring compliance with industry regulations in the Southeast.
  • Identified management control flaws and made value-added recommendations for improvement.
  • Achieved revenue growth in 2022.
  • Contributed to the achievement of Employee of the Year.
  • Built and maintained strong relationships with external funders.
  • Achieved by the end of 2020.
  • Achieved a 49% boost to delivery efficiency.

Summaries

  • Within Aerospace, senior External Collaborator and outstanding performer in process improvement and team leadership.
  • Clear understanding of process improvement and team leadership as well as performance reporting training.
  • Auditor who is well-versed in initiative and Power BI.
  • Client-focused professional.
  • Built long-term relationships with key stakeholders.
  • Strengths in risk assessment and stakeholder engagement backed up by Aerospace training.
  • Built long-term client partnerships.
  • Costs were consistently reduced while profits were increased.
  • Boosted client satisfaction by 46%.
  • Achieved sustained cost savings of 84% per quarter.

Accomplishments

  • Managed multi-location engagements for external vendors, increasing service delivery efficiency by 69%.
  • Developed workshop curriculum focused on client relations, driving a 46% improvement in client satisfaction.
  • Collaborated with team of 9 in the development of standard.
  • Effectively managed stakeholder expectations, resolving conflicts that led to the successful completion of method ahead of schedule.
  • Increased team efficiency by 30% through collaboration with external consultants in adopting Salesforce.
  • Facilitated negotiations with third-party vendors, reducing operational costs by 77% while maintaining service level agreements.
  • Established metrics to monitor and report on vendor performance, leading to a 28% improvement in service quality.
  • Designed and facilitated a Seattle-based workshop for key stakeholders on risk assessment, improving participant satisfaction ratings by 69%.
  • Worked closely with external partners to re-engineer process flows, resulting in an efficiency improvement of 43% across workflows.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Jaycees
  • International Institute of Business Analysis (IIBA) - Member
  • Association for Computing Machinery
  • European Association for Project Management, Innovation in External Collaborative Projects
  • Society for Information Management (SIM), Collaborator on IT Systems and Cloud Migrations
  • International Association of Outsourcing Professionals (IAOP), Member Focused on Vendor Relations
  • Association of Information Technology Professionals
  • DevOps Institute, Member with a Focus on CI/CD Processes
  • Technology Association of Columbus, Participant in Regional Networking Events
  • Society for Human Resource Management (SHRM), Active Member with a Focus on Organizational Behavior

Certifications

  • Postgraduate Certificate in Business Analytics - process
  • DIM - Digital Integration Manager Professional Certificate - Cedar Works
  • Customer Experience (CX) Professional Certification - initiative
  • Project Management Professional (PMP) - Meridian
  • Salesforce
  • Professional Certificate in Stakeholder Engagement - procedure
  • Certified International Negotiation Expert (CINE) - procedure
  • Certified Public Accountant (CPA)
  • Foundation Certificate in IT Service Management (ITIL) - 2023
  • Certified Information Systems Auditor (CISA) 2015

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