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Skills

  • Process improvement
  • Treatment record preparations
  • Dental appliance fittings
  • Developing strategies to prevent post-treatment complications
  • Inventory management and supply cost control
  • Organization
  • Aseptic technique in clinical and patient care settings
  • Developing infection control protocols in line with OSHA standards
  • Coaching and training
  • Building rapport to increase patient treatment acceptance

Work Experiences

  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Accurately recorded treatment information in patient records
  • Set up the examination room and dental trays in preparation for exams and procedures.
  • Meticulously sterilized and disinfected instruments and work areas in accordance with the sterilization and disinfectant protocol.
  • Assisted during wire adjustments.
  • Solved process issues, improved operations, and provided excellent customer service.
  • Assisted the orthodontist during bracket placements.
  • Collaborated with system customers to determine their needs and deliver program service.
  • Achieved a 15% reduction in average treatment time.
  • Answered 17 calls per 6 months to help customers with their questions and concerns.

Summaries

  • Clear understanding of client relations and risk assessment as well as budget management training.
  • Benefited both clinicians and patients.
  • Achieved a 56% decrease in clinic infection risks.
  • Contributed to a 49% increase in patient treatment acceptance rates.
  • Conducted progress reviews.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Consistently praised for precision in treatment.
  • Orthodontist specializing in the treatment of jaw irregularities in children and adults.
  • Adept at assisting the orthodontist with new patient care software, helping to increase documentation speed by 81%. Extremely tech-savvy and easily adapts to new clinical tools and software.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Provided chairside assistance in the application and adjustment of orthodontic appliances, completing 10 cases monthly with a 33% success rate.
  • Identified and implemented best practices in patient post-care, leading to a 48% reduction in readmission for pain-related treatments.
  • Collaborated with the orthodontist in creating monthly patient treatment plans, increasing procedure efficiency by 39%.
  • Assisted in scan impressions using framework, resulting in a 36% enhancement in diagnostic and treatment planning accuracy.
  • Mulled patient records and prepared pre-treatment evaluations to boost team efficiency, reducing wait times by 33%.
  • Executed digital and manual impressions for preliminary diagnoses, ensuring start-to-finish accuracy in orthodontic appliance manufacturing.
  • Streamlined sterilization and inventory processes, saving the clinic 12 hours weekly and improving workspace organization.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Trained 8 new staff members on clinic sterilization procedures and patient care protocols, ensuring team conformity to process.
  • Resolved product issue through consumer testing.

Affiliations

  • Certificate in Dental Radiography from Meridian
  • Participant, National Safety and Infection Control Workshop 2018
  • Project Management Institute
  • American Association of Orthodontists (AAO) Member
  • Volunteer at Local Oral Health Awareness Drives 2023
  • Association for Supply Chain Management (APICS)
  • Sterilization and Disinfection Best Practices Workshop Summit Group, 2020
  • Continuing Education Provider, ADA CERP, 2021
  • Assistant in Developing Dental Treatment Planning Workshops
  • International Council of Nurses

Certifications

  • Certified Orthodontic Assistant (COA) - Harbor & Co.
  • Expanded Function Dental Assistant (EFDA) - Oregon
  • Registered Dental Assistant (RDA) - method
  • ServSafe
  • Basic Life Support (BLS) - American Red Cross
  • OSHA Infection Control Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • First Aid/CPR Certified
  • Fluoride Application Certification - Colorado
  • Cisco Certified Internetwork Expert (CCIE)

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