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Skills

  • Patient safety
  • Quality improvement methodologies
  • Performance Benchmarking
  • Healthcare Policy Compliance
  • Acute and rehabilitative care
  • Discharge Process Optimization
  • Healthcare cost reduction programs
  • Accreditation support
  • Schedule management
  • Performance metrics

Work Experiences

  • Increased revenue by more than $16 between 2015 and 2016.
  • Chaired regular quality improvement meetings aimed at identifying inefficiencies in patient care, implementing solutions that reduced critical response times by 14 minutes.
  • Worked with a multidisciplinary team to improve patient care and response times overall.
  • Reviewed and assessed staff processes in order to reduce the risks to residents and staff while also ensuring regulatory compliance.
  • Achieved OSHA accreditation for the facility.
  • Achieved a 20% reduction in rehospitalizations within the first year.
  • Achieved an average reduction of 10 minutes.
  • Achieved recognition through Innovation Award for consistently maintaining top-tier patient care standards over 18 years.
  • Achieved 72% improvement in resource allocation.
  • Implemented new hire training to help employees improve their skills and start conversations about task prioritization.

Summaries

  • Provide a positive patient experience by providing high-quality care.
  • Risk assessment Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.
  • Established Pharmacy Manager with experience working with people of all ages and personalities, as well as knowledge of regulatory requirements.
  • Looking forward to taking on a new challenge with a successful team.
  • Motivated team builder and supervisor who is dedicated to fostering teamwork.
  • Well-versed in motivating and retaining employees, as well as building relationships with residents and families and meeting accreditation requirements.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Data analysis in method settings and data analysis in strategic planning settings.
  • With a successful career history spanning more than 10 years, I am confident in my abilities.
  • Client relations and strategic planning are two areas in which I have experience.

Accomplishments

  • Managed an annual departmental operating budget of $13 focused on resource optimization, achieving cost efficiency without sacrificing patient care quality.
  • Collaborated with HR to create job-specific role competencies, reducing overtime requirements by 85% through more efficient staffing.
  • Implemented cross-departmental communication improvements, reducing care response times by 9 minutes and enhancing patient outcomes.
  • Implemented a clinical performance review system that improved patient care decisions and reduced treatment variances by 64%.
  • Introduced an e-discharge system that reduced paperwork time by 45%, allowing clinicians to focus more on direct patient care.
  • Presented patient care metrics regularly to executive leadership, influencing budgetary increases for finance, which improved staff-to-patient ratios by 8%.
  • Led a waste reduction program focused on medical supplies, saving the department $14 annually and decreasing environmental impact.
  • Developed emergency response protocols for telemedicine care services, ensuring continuity of care during critical events and increasing patient reach by 43%.
  • Partnered with the nursing team to implement a fall prevention program, leading to a drop in patient fall incidents by 72%.
  • Spearheaded the roll-out of new safety protocols, leading to a 77% reduction in workplace injuries for healthcare staff.

Affiliations

  • Member, American Organization for Nursing Leadership (AONL)
  • Participant, The Joint Commission’s Quality Improvement Initiative
  • Member, American Associations of Critical-Care Nurses (AACN)
  • Participant, American Hospital Association (AHA) Webinar on Disaster Preparedness and Response
  • Chair, Patient Safety Committee, program
  • Volunteer Coordinator, Community Healthcare Outreach Programs in Austin
  • Participant, Healthcare Financial Management Association (HFMA) Project on Cost Reduction in Portland
  • Committee Leader, Bridge-the-Gap Initiative to Reduce Disparities in Health Columbus - 2020
  • Advisor, Health Information Management Systems Society (HIMSS) Task Force
  • Presenter, National Forum on Clinical Excellence and Health Improvement, Raleigh - 2022

Certifications

  • Lean Six Sigma Green Belt Healthcare Certification by initiative
  • Certified in Healthcare Disaster Preparedness (CHDP) by International Healthcare Council
  • Certified Public Accountant (CPA)
  • Project Management Professional (PMP)
  • Master of Health Administration (MHA) by procedure
  • Microsoft Certified Systems Engineer (MCSE)
  • Advanced Cardiovascular Life Support (ACLS) Certification by American Heart Association
  • Certified Healthcare Facility Manager (CHFM) by American Hospital Association
  • Microsoft Office Specialist (MOS)
  • First Aid/CPR

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