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Skills

  • EMR / EHR
  • Staff development
  • Oxygen saturation standards
  • Pricing tool development
  • Tracheostomy care
  • Medication administration
  • Report writing
  • Materials preparation
  • User interface understanding
  • Data entry

Work Experiences

  • Provided emergency aid to hikers who were suffering from heat exhaustion and called for paramedics to transport them to the hospital.
  • Reported findings to quality departments and collaborated with the team to develop corrective actions for any deficiencies after conducting routine restraint audits.
  • Kept meticulous records of what customers wanted and ordered, which helped to boost profits when they returned at a later date.
  • Gave customers clear demonstrations of alarm systems so they could learn how to use each feature.
  • Recommendation
  • Responded quickly to customer concerns and resolved method issues using client relations and team leadership.
  • Exercised and practiced under the supervision of athletic trainers or professional coaches to develop skills, improve physical condition, and prepare for competitions.
  • Maintained quality standards by conducting routine medication audits and adhering to internal and industry best practices.
  • Audited charts and reviewed clinical documents to ensure accuracy.
  • Effectively controlled the release of proprietary and confidential information for general client lists.

Summaries

  • Dependable and courteous self-starter and team player seeking to apply previous experience to a category position with a forward-thinking organization.
  • Focused on customer service
  • Service-driven
  • dependable self-starter looking for a position as a customer resolution specialist with a forward-thinking company.
  • Excellent communicator and team player looking for a position as a QA analyst with a forward-thinking company.
  • Deadline-driven
  • In fast-paced emergency medicine settings, prioritizes clinical and operational tasks.
  • A quick study who has worked in a variety of design fields to help companies strengthen their brands and grow their revenue.
  • Customer-focused, strategic-thinking salesperson with more than 20 years of experience in developing relationships, cultivating partnerships, retaining top accounts, and expanding profit channels.
  • Adaptable, tenacious, and capable project manager with over 16 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.

Accomplishments

  • Documented and resolved standard which led to framework.
  • Served as liaison between patient families and hospice team, improving communication strategies and reducing family complaints by 45%.
  • Monitored patient responses to medication and provided education to families on pain and symptom management, leading to 55% improvement in adherence.
  • Provided holistic care by integrating physical, emotional, and psychosocial support throughout the dying process for 8 patients.
  • Reduced hospital readmissions by 32% through continuous assessment, care planning, and patient education.
  • Implemented family-centered care strategies, improving family satisfaction scores by 80% as evaluated in standard.
  • Developed training modules on end-of-life care for new nursing staff, raising overall department performance and compliance with initiative standards.
  • Collaborated with team of 13 in the development of method.
  • Analyzed patient pain and discomfort scores, adjusting care plans leading to 40% reduction in emergency interventions.
  • Specialized in delivering culturally competent care to diverse patient populations, contributing to a 47% increase in cultural satisfaction scores.

Affiliations

  • Palliative Nursing Congress Attendee 2021
  • End-of-Life Nursing Education Consortium (ELNEC)
  • Palliative Care Research Cooperative Group (PCRC)
  • American Medical Informatics Association
  • Networking in the American Case Management Association (ACMA)
  • Freemason
  • American Society of Safety Professionals
  • American Marketing Association
  • Certified Hospice and Palliative Nurse (CHPN) Certification
  • Continuing Education - Palliative Care Leadership Program

Certifications

  • Certified Hospice Administrator (CHA)
  • Certified Dialysis Nurse (CDN) – Hospice Patients
  • ANCC Nurse Executive Certification (NE-BC)
  • Certified Public Accountant
  • Certified Compassion Fatigue Specialist (CCFS)
  • CompTIA Security+
  • Apple Certified Associate (ACA)
  • CompTIA A+ Technician
  • Certified in Hospice and Palliative Care Nursing (RN-BC) through Vantage
  • SHRM Certified Professional (SHRM-CP)

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