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Skills

  • Inspection reviews
  • Process implementation
  • Clerical support
  • MS Office
  • Process equipment
  • Data Management
  • Strong verbal communication
  • Food preparation
  • Operational improvement
  • Volunteer management

Work Experiences

  • Raised the stakes.
  • Kept track of allergies and dietary restrictions, ensuring that campers received the proper meals and snacks.
  • Used streamlined to resolve conflicts between campers.
  • Advised
  • Kept meticulous records of what customers wanted and ordered, which helped to boost profits when they returned at a later date.
  • Daily fuel inspections, including preloading and quality control, were something I helped with.
  • Instructed participants on the goals, procedures, and safety considerations for each activity in order to ensure that all campers had a positive experience.
  • Made a proposal
  • Responded quickly to customer concerns and resolved system issues using team leadership and client relations.
  • Assisted with clerical tasks such as registering participants and responding to specific event inquiries.

Summaries

  • Problem-solver with a friendly and open demeanor.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Understanding and execution of budgetary, safety, and administrative requirements.
  • Pragmatic
  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.
  • Highly effective in stakeholder engagement, evaluating personnel performance, and putting in place top-notch strategies.
  • Respite Care Provider with experience promoting program success in framework environments.
  • Versatile
  • Respite Care Provider is articulate and driven to succeed.
  • Multi-tasking, self-motivated leader with experience expanding network connections, persuading customers to buy products, implementing pricing models, inventory control and projections, territory development, and uncovering customer needs to deliver solutions.

Accomplishments

  • Planned and executed 14 engagement events for elderly clients, enhancing overall client social participation and satisfaction by 81%.
  • Led community outreach programs, connecting 11 families to respite care services and increasing awareness by 42%.
  • Skillfully assisted individuals with mobility challenges, enabling them to participate in social activities, boosting morale and physical well-being.
  • Contributed to the development of mental well-being programs for clients with chronic conditions, leading to a self-reported satisfaction increase of 34%.
  • Interacted with non-verbal clients using SAP, leading to a 36% improvement in client communication and interaction.
  • Facilitated family counseling sessions, helping relatives cope with care responsibilities and reducing caregiver burnout by 17%.
  • Documented and resolved category which led to metric.
  • Advocated for improvements in respite care funding, resulting in a budget increase of 54% that broadened service access in Columbus.
  • Reduced unnecessary ER visits by 59% through effective monitoring and intervention, improving client outcomes and reducing healthcare costs.
  • Implemented behavior modification strategies for clients with cognitive disabilities, reducing disruptive behaviors by 81%.

Affiliations

  • American Marketing Association
  • Lions Club
  • Rotary International
  • International Association of Trauma Professionals (IATP)
  • American Red Cross – Mental Health First Aid Certification
  • Professional Association of Therapeutic Horsemanship International (PATH Intl.)
  • Society of Human Resource Management
  • Association for Supply Chain Management (APICS)
  • Social Care Institute for Excellence (SCIE) – Respite Care
  • American Association of Caregiving Youth

Certifications

  • Salesforce
  • CompTIA Security+
  • First Aid/CPR Certified
  • CompTIA Network+
  • Dementia Care Specialist Certification
  • Direct Care Professional Certification
  • Certified Senior Advisor (CSA) from Lakeside Partners
  • CompTIA A+ Technician
  • Chronic Disease Self-Management Program Leader Certification
  • Certified Elder Care Coordinator (CECC)

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