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Skills

  • Infrastructure planning
  • Documenting Standard Operating Procedures (SOPs)
  • Incident management and high-severity issue resolution
  • Servers expertise
  • Network load balancing
  • Cross-functional collaboration with IT teams and vendors
  • MS Office
  • Team management
  • System upgrades
  • Client-server architecture knowledge

Work Experiences

  • Collaborated with cross-functional teams to implement a single-sign-on (SSO) solution, reducing password reset requests by 2 per month.
  • Architected and administered a program backup environment, reducing backup time by 67% and improving data recovery speed.
  • Looked for industry trends on social media and through online sources.
  • Collaborated with the security team on compliance audits.
  • Collaborated with cross-functional teams.
  • Achieved recovery within 6 months.
  • Increased infrastructure availability through enterprise-wide planning, extensive testing, efficient implementation, and comprehensive support.
  • Made recommendations for upgrades to the information technology infrastructure.
  • Completed the integration of 2 Active Directory forests.
  • Collaborated in implementing Workday automation tools, reducing manual server patching time by 17% while improving accuracy.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Clear understanding of quality assurance and data analysis as well as quality assurance training.
  • Adept at reducing enterprise-wide patching windows by 75%, ensuring timely and secure deployments in high-stakes Wintel environments.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Large-scale software deployments, network buildouts, and data security have all been highlights of my career.
  • Wintel Administrator with 18 years of successful workflow optimization and client relations experience.
  • Wintel Administrator is a multi-talented Wintel Administrator who is consistently rewarded for planning and operational improvements.
  • In large-scale distributed network environments, certified in Lean and PMP for 6 years.
  • Accomplished IT leader known for bridging technical and business objectives, supporting growth through scalable infrastructure and strategic planning.
  • Strengths in vendor management and risk assessment backed up by Miscellaneous training.

Accomplishments

  • Drove the successful integration of procedure services with on-premise Active Directory, facilitating user access and enhancing security.
  • Collaborated with team of 3 in the development of procedure.
  • Identified inefficiencies within existing DNS/DHCP environments and applied corrective measures, improving network performance by 15%.
  • Assisted in the deployment and maintenance of 10 Windows Server failover clusters, ensuring 74% uptime and improved data redundancy.
  • Led Active Directory integration with cloud services, providing seamless hybrid connectivity and improving authentication speed by 72%.
  • Trained 11 junior engineers on VMware best practices, resulting in more efficient server management and a 79% reduction in resolution time for incidents.
  • Provided expert support for troubleshooting complex Active Directory issues across multiple organizational units, reducing downtime by 15 hours.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Architected and managed a system backup environment, which reduced backup durations by 51% and enhanced data recovery times during outages.
  • Participated in 18 failover tests of disaster recovery environments, validating the effectiveness of backup plans according to company standards.

Affiliations

  • Systems Administration Guild of Chicago (SAGE) Member
  • Cybersecurity & Infrastructure Security Agency (CISA) Training Participation, 2019
  • Society of Human Resource Management
  • International Association of Administrative Professionals
  • Society of Women Engineers
  • Jaycees
  • Microsoft Windows Server Admin Certification, 2018
  • Certified Kubernetes Administrator, 2023
  • Association for Computing Machinery
  • American Marketing Association

Certifications

  • Microsoft Certified: PowerShell Automation Specialist
  • CompTIA Network+ Certification
  • Certified Ethical Hacker (CEH)
  • Cisco Certified Network Associate (CCNA)
  • VMware Certified Professional 7 – Digital Workspace
  • Project Management Professional (PMP)
  • Palo Alto Networks Certified Security Engineer (PCNSE)
  • Microsoft Certified: Windows Server Hybrid Administrator Associate
  • ITIL Foundation Certification in IT Service Management
  • CompTIA Cloud+ Certification

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