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Skills

  • Key performance indicator (KPI) tracking
  • Performance review
  • Automated compliance monitoring
  • Incident resolution without escalation
  • Compliance performance monitoring
  • First Aid/CPR
  • MS Office
  • Manual testing process reduction
  • Compliance software integration
  • External audit preparation

Work Experiences

  • Assisted in regulatory preparedness, coordinating a multi-site audit program that exceeded 2018 FDC expectations by 47%.
  • Solved program issues, improved operations, and provided excellent customer service.
  • Looked for industry trends on social media and through online sources.
  • Achieved results in 2019.
  • Collaborated with the legal team.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Collaborated with customer success to refine compliance workflows, improving monitoring outcomes by 63% while reducing response times by one year.
  • Updated investigation strategies to reflect current information after reviewing risk assessment laws.
  • Audited documentation structures.
  • Addressed specific industry-wide issues.

Summaries

  • FDC Compliance Testing Officer is a multi-talented FDC Compliance Testing Officer who is consistently rewarded for planning and operational improvements.
  • Certified in Lean with distinction.
  • Certified in PMP with distinction, bringing advanced expertise in compliance oversight, risk management, and auditing procedures tailored to meet complex FDC regulations.
  • FDC Compliance Testing Officer with 10 years of experience in data analysis is qualified.
  • FDC Compliance Testing Officer with 11 years of successful client relations and team leadership experience.
  • Collaborated with key departments to improve compliance workflows.
  • Aligned legal and compliance strategies.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Strengths in cross-functional collaboration and process improvement backed up by Banking and Financial Services training.
  • Recognized on a regular basis for outstanding performance and contributions to the Banking and Financial Services industry's success.

Accomplishments

  • Prepared and tracked compliance metrics across 12 departments, ensuring continual FDC compliance alignment and early flaw detection.
  • Mentored a team of 2 junior compliance officers, improving compliance error detection by 65% over 2016.
  • Spearheaded a business-wide compliance initiative using Jira, reducing manual processes by 84% and achieving full FDC adherence.
  • Streamlined compliance report generation by introducing QuickBooks, reducing review time by 30%.
  • Partnered with legal and external auditors to enhance FDC compliance awareness, resulting in 10 successful audit cycles without discrepancies.
  • Developed proactive strategies to manage high-risk transactions, achieving a false positive reduction rate of 49% in automated screenings.
  • Identified process inefficiencies during mock audits, implementing reforms that resulted in a 63% decrease in FDC audit penalties.
  • Designed and implemented FDC compliance testing dashboards, allowing real-time visibility for upper management.
  • Reduced transactional risks by implementing additional layers of audit mechanisms, decreasing flagged incidents by 70%.
  • Conducted thorough compliance assessments for 10 third-party vendors, ensuring 47% adherence to FDC requirements.

Affiliations

  • International Organization of Securities Commissions (IOSCO) Affiliate Member
  • Institute of Internal Auditors (IIA)
  • AML and Sanctions Compliance Forum Membership
  • Financial Services Compliance Association (FSCA)
  • Certified Financial Examiner (CFE)
  • Corporate Compliance Insights Network
  • Association for Computing Machinery
  • Association for Supply Chain Management (APICS)
  • Enterprise Risk Management Academy (ERMA)
  • Global Compliance Professionals Association (GCPA)

Certifications

  • ServSafe
  • Cisco Certified Network Associate (CCNA)
  • Certified Business Analysis Professional (CBAP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certificate in Data Protection and Compliance Beacon Labs
  • Certified Financial Planner (CFP)
  • Legal & Regulatory Risk Management Certification
  • Certified Financial Services Auditor (CFSA)
  • Project Management Professional (PMP)
  • First Aid/CPR Certified

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