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Skills

  • Supervision
  • Grant writing for educational programs
  • Student progress reporting
  • Feedback collection and implementation
  • Process equipment
  • Academic tutoring program development
  • Collaborative problem-solving
  • Classroom Technology Integration (e.g., Google Classroom, SMART Boards)
  • Operational improvement
  • Individualized Education Plan (IEP) implementation

Work Experiences

  • Consulted with parents and faculty at Portland, resolving process educational issues and improving student-parent communication.
  • Acted as a liaison between students and external educational resources.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Advised staff in supporting students with learning disabilities, creating more inclusive classroom environments and reducing complaints by 83%.
  • Contributed to 70% improvement in student evaluation reports.
  • Delivered targeted academic support to over 9 students, leading to a 48% increase in course pass rates during 2015.
  • Created data-driven reports for leadership.
  • Created and implemented a new tutoring program, reducing student backlogs by 64% over a one year period.
  • Acted as a liaison between students and external educational resources, securing additional support services which increased student performance at Raleigh.
  • Created a new tutoring program.

Summaries

  • Accomplished Education Support Specialist skilled in Individualized Education Plan (IEP) development and implementation, improving student engagement by 51%.
  • Collaborative Education Support Specialist with a background in learning module creation, leading to an average test score increase of 56%. Known for data-driven decision-making and student success.
  • Aimed at supporting marginalized students.
  • Accomplished Education Support Specialist.
  • Education Support Specialist is a multi-talented Education Support Specialist who is consistently rewarded for planning and operational improvements.
  • Recognized on a regular basis for outstanding performance and contributions to the Education and Training industry's success.
  • Within Education and Training, senior Education Support Specialist and outstanding performer in strategic planning and client relations.
  • In collaboration with administrators, teachers, and parents, a proven leader focused on establishing and maintaining school counseling program objectives.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Strengths in client relations and quality assurance backed up by Education and Training training.

Accomplishments

  • Liaised between students, parents, and staff during HubSpot to ensure coordinated support, improving overall satisfaction by 75%.
  • Collaborated with instructors on redesigning lesson plans to integrate different learning styles, boosting overall student performance by 64%.
  • Collaborated with faculty to integrate Asana into daily instruction, which led to a 33% improvement in student comprehension.
  • Integrated adaptive learning software with traditional curriculum, enhancing learning efficiency for 9 students.
  • Introduced goal-oriented academic planning that improved student course completion rates by 41% over the past year.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led Jira to support students identified as at risk, achieving a 64% increase in retention and success rates for that cohort.
  • Wrote compelling reports and grant proposals that led to securing 12 in funding to expand support services.
  • Developed a mentorship program that connected 14 of students to peer mentors, increasing engagement and retention by 83%.
  • Took initiatives to organize peer tutoring groups, increasing student academic performance in performance reporting by 40% during three years.

Affiliations

  • International Association for the Evaluation of Educational Achievement (IEA)
  • Jaycees
  • National Tutoring Association (NTA)
  • Education Law Association (ELA)
  • Council for Exceptional Children (CEC)
  • Society of Women Engineers
  • International Dyslexia Association
  • National Association for Bilingual Education (NABE)
  • National Association of Student Financial Aid Administrators (NASFAA)
  • Toastmasters

Certifications

  • First Aid/CPR Certified
  • Google Certified Professional Cloud Architect
  • Project Management Professional (PMP)
  • SHRM Certified Professional (SHRM-CP)
  • Curriculum and Instruction Certification
  • Certified in Student Success Facilitation (CSSF)
  • Cisco Certified Internetwork Expert (CCIE)
  • Collaborative Problem Solving (CPS) Certified Practitioner
  • Multisensory Structured Language Education (MSLE) Certification
  • Google Certified Educator Level 2

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