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Skills

  • Mentoring dental staff
  • Emergency dental care
  • Crown placement
  • Digital X-ray interpretation
  • Composite resin restorations
  • Aesthetic dental services
  • Sealant applications
  • Pulpotomy expertise
  • Extracting teeth
  • Patient recall systems

Work Experiences

  • Collaborated with system customers to determine their needs and deliver metric service.
  • Provided treatment for program and framework tooth injuries in emergency situations.
  • Solved metric issues, improved operations, and provided excellent customer service.
  • Aimed at reducing infection rates.
  • Advanced infection control techniques.
  • Achieved a 59% improvement in appointment attendance in 2016.
  • Achieved compliance with process guidelines.
  • Achieved effective patient retention.
  • Used implemented and spearheaded to treat infections in the oral cavity, salivary glands, and jaws.
  • Achieved zero contamination incidents.

Summaries

  • Achieved 59% year-over-year case growth in orthodontic services.
  • Achieved consistent patient satisfaction increases of 44% year over year.
  • Achieved a 19% improvement in restorative procedure success rates.
  • Achieved a 64% reduction in cavities diagnosed annually.
  • Adept at managing a full-scope family practice that excelled in root canals, crowns, and bridges, with 75% patient retention after one year.
  • Achieved over 50% patient retention.
  • Achieved consistent follow-ups.
  • Strengths in project management and budget management backed up by Dental training.
  • Achieved a 36% decrease in plaque buildup.
  • Excellent interpersonal and communication skills with coworkers and patients.

Accomplishments

  • Achieved Employee of the Year for outstanding patient care in community family dental practice.
  • Enhanced clinic efficiency by managing schedules for 17 staff members, optimizing patient flow and reducing wait times.
  • Collaborated with team of 5 in the development of method.
  • Developed and enforced infection control policies, leading to 5 consecutive inspections with zero regulatory violations.
  • Performed complex restorative procedures including crowns, bridges, and onlays for 9 patients with high success rates.
  • Enhanced practice's online presence through digital marketing strategies, increasing patient inquiries by 59%.
  • Negotiated supply contracts for higher-quality materials, saving $17 in expenses over 5 months.
  • Implemented use of digital X-ray technology, reducing patient exposure to radiation and improving diagnosis accuracy by 29%.
  • Reduced emergency appointments by 27% through community outreach programs promoting oral health education.
  • Managed a patient caseload of 16 individuals ranging from pediatric to elderly, ensuring tailored care for a diverse demographic.

Affiliations

  • American Dental Association
  • American Academy of Oral Medicine (AAOM)
  • Christian Medical & Dental Associations (CMDA)
  • American Marketing Association
  • International College of Dentists (ICD)
  • American Association of Public Health Dentistry (AAPHD)
  • Association for Supply Chain Management (APICS)
  • National Dental Association (NDA)
  • Project Management Institute
  • Dental Organization for Conscious Sedation (DOCS)

Certifications

  • Certified Sealant Provider for Children’s Preventative Dentistry
  • Board Certification by the American Board of General Dentistry (ABGD)
  • Periodontology and Oral Surgery Certification (American Academy of Periodontology)
  • Certified Dental Practice Management Professional (AADOM)
  • Basic Life Support (BLS) Certification
  • SHRM Certified Professional (SHRM-CP)
  • Project Management Professional (PMP)
  • CPR Certification for Healthcare Providers (American Heart Association)
  • CompTIA Security+
  • Laser Dentistry Certification (Academy of Laser Dentistry - ALD)

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