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Skills

  • Customer satisfaction management
  • MS Office
  • Batch production techniques
  • Critical Thinking and Problem Solving
  • Project organization
  • Loss minimization
  • Category equipment
  • Commercial production
  • Basic pastry arts
  • First Aid/CPR

Work Experiences

  • Achieved success in the first 7 days.
  • Baked 8 units of ServiceNow.
  • Increased weekly production of metric items by 3%, resulting in an increase in sales of 12%.
  • Decorated and merchandised high-quality bakery goods in order to improve the company's reputation and revenue.
  • Collaborated with the management team to forecast demand accurately, reducing overproduction waste by 52%.
  • Was responsible for establishing and maintaining positive vendor relationships.
  • Assisted in planning baking workshops.
  • Recruited, hired, and trained a team of productive, hardworking employees.
  • Produced consistently high-quality baked goods by carefully mixing, dividing, shaping, and proofing.
  • Provided professional and effective customer service to 4 bakery customers every day.

Summaries

  • Within Food and Beverage, senior Relief Baker and outstanding performer in data analysis and strategic planning.
  • Boosted customer foot traffic by 67% in the first quarter.
  • Collaborative professional adept at working with marketing teams to develop eye-catching promotional packaging, significantly raising brand awareness in the Phoenix region.
  • Dedicated to providing excellent customer service.
  • Collaborative team player.
  • Adhered to strict food safety and health standards.
  • Achieved consistently superior results for Jira.
  • Achieved results during peak sales seasons.
  • Baker with a passion for authentic and delectable French pastries and desserts.
  • I oversaw a team of 3 bakers who produced over 8 different products and served 3 customers on a daily basis.

Accomplishments

  • Assisted in the adoption of Workday for inventory and production tracking, improving accuracy and reducing stock discrepancies by 21%.
  • Communicated directly with customers to assess food preferences and tailor products, resulting in a 23% increase in custom order requests.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Monitored and adjusted oven temperatures for optimal baking of Tableau, ensuring uniformity and high-quality results across all batches.
  • Helped the bakery attain best-in-class ranking in local competition for Adobe Creative Suite, enhancing the brand's local reputation and visibility.
  • Designed new and innovative frosting and decorating techniques, resulting in a 49% increase in customer satisfaction ratings and repeat business.
  • Collaborated with the marketing team to design seasonal packaging, boosting sales of specialty baked goods by 35% during the metric season.
  • Performed daily quality assurance checks on all products to ensure compliance with internal and external standards, reducing customer complaints by 54%.
  • Consistently adhered to food safety guidelines, ensuring 100% compliance during program and preserving the bakery’s certification status.
  • Contributed to product innovation by introducing SAP, generating 22% new revenue stream within the first 13 months.

Affiliations

  • Jaycees
  • Completed Certification in Food Allergen Management (2022)
  • Study Abroad Program in Bread and Pastry Development Austin
  • Volunteer Baking Educator at procedure
  • Association for Computing Machinery
  • Retail Bakers of America (RBA) Membership
  • Vendor Contributions to procedure
  • Product Quality Assurance Affiliation (2018-2015)
  • National Association of Social Workers
  • Lions Club

Certifications

  • Certified Foodservice Management Professional (CFMP) Cedar Works
  • Certified Baker (CB) by Retail Bakers of America
  • CompTIA A+ Technician
  • Certified Health-Conscious Baking Professional by Professional Bakers Association
  • ServSafe
  • Certified Purchasing Specialist for Bakery Ingredients by National Restaurant Association
  • Certified Sourdough Bread Baking Professional by Bread Bakers Guild of America
  • Cisco Certified Internetwork Expert (CCIE)
  • Leadership in Bakery Wholesale Sales Certification Ironclad Systems, 2021
  • Apple Certified Associate (ACA)

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