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Skills

  • Relationship development
  • Proficient in 10-key
  • First Aid/CPR
  • Budgets
  • Team building
  • Forecast model development for loan pipelines
  • Client reporting customization
  • Communications
  • Financial analysis aptitude
  • Risk mitigation strategies

Work Experiences

  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Assessed demand for mortgage products.
  • Analyzed 3 mortgage datasets, identifying key patterns that led to strategic changes in loan pricing models, boosting margins by 60%.
  • Achieved time savings of 27% for the analyst team.
  • Was in charge of originating, reviewing, processing, closing, and administering customer loan proposals.
  • Saved $10 by putting in place cost-cutting measures that addressed long-standing issues.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Devised strategies to grow and expand existing customer sales, resulting in an increase in annual sales of 16%.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.

Summaries

  • Collaborated with cross-functional teams.
  • Contributed to improved risk management.
  • Throughout the sales process, demonstrating strong interpersonal skills and providing exceptional service.
  • Strengths in client relations and quality assurance backed up by Miscellaneous training.
  • Achieved 29% improvement in client exposure reduction.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Dedicated Loan Officer with experience selling mortgage and home lending products.
  • Analyzed various mortgage datasets.
  • Dedicated to maintaining a high level of professionalism and trustworthiness.
  • Aggreated large-scale mortgage data.

Accomplishments

  • Developed and adjusted underwriting models that aligned with changing federal and state regulations, reducing the firm’s overall compliance risk by 69% over 5 months.
  • Performed market trend analysis using historical mortgage data that led to the optimization of loan products, increasing loan approval rates by 26%.
  • Collaborated with team of 12 in the development of initiative.
  • Prepared comprehensive reports detailing portfolio performance, which increased transparency and improved investor relations by boosting confidence in asset-backed security products by 39%.
  • Contributed to company mortgage strategy meetings by highlighting 11 emerging trends related to interest rate changes, leading to a timely pivot in loan pricing strategy.
  • Provided data-backed insights into creditworthiness that helped introduce new mortgage products aimed at low- and moderate-income clients, increasing market share by 18%.
  • Collaborated with a cross-functional team involving finance, legal, and compliance departments to successfully streamline mortgage operations, reducing processing times by 34%.
  • Enhanced pipeline forecasting accuracy using ServiceNow, driving an 69% improvement in project scheduling and allocation of resources.
  • Played an instrumental role in implementing QuickBooks to monitor the performance of mortgage-backed securities portfolios, which resulted in a 79% reduction in market-to-market discrepancies.
  • Analyzed differences in pre-approved and declined mortgages, recommending necessary adjustments to underwriting criteria, leading to a 60% increase in successful mortgage approvals.

Affiliations

  • American Finance Association (AFA) - Mortgage Data Analysis Stream
  • International Association of Administrative Professionals
  • Toastmasters
  • American Medical Informatics Association
  • Data Science for Real Estate and Mortgages (DSREM) - Member
  • National Association of Mortgage Underwriters (NAMU) - Regular Membership
  • Risk Management Association (RMA) - Mortgage Risk Professional
  • Financial Data Analytics Society - Mortgage Analytics Specialty
  • National Association of Social Workers
  • Data Science Institute - Financial Services Group

Certifications

  • Certified Mortgage Pricing Adjustment Specialist (CMPAS)
  • Certified Credit Risk Manager (CCRM) - Ironclad Systems
  • ServSafe
  • CompTIA Security+
  • Financial Modeling & Valuation Analyst (FMVA) - Ironclad Systems
  • Certified in Data Science for Credit Risk Analysis - standard
  • Certified Analytics Professional (CAP)
  • Certified Specialist in Mortgage Delinquency Analytics
  • Chartered Financial Analyst (CFA) - Level 2 Certification
  • Certified Real Estate Analyst (CREA) - Vantage

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