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Skills

  • Inventory management
  • Stockroom organization
  • Merchandising
  • Analytical thinking
  • Telecheck processing terminal experience
  • Safety regulations implementation
  • Demand forecasting
  • POS systems knowledge
  • Employee relations
  • Team Leadership

Work Experiences

  • Dealt with all customer service issues courteously and in accordance with company policies.
  • Organized corporate and office conferences for company employees and guests.
  • Was in charge of answering customer questions about merchandise and pricing.
  • Was in charge of writing sales slips and contracts.
  • Handled all customer complaints professionally, putting customer satisfaction first.
  • Trained 13 new salespeople each quarter.
  • Tracked and recorded expenses and reconciled accounts to keep accurate, current, and compliant financial records.
  • Used regular correspondence and scheduled status updates to communicate corporate objectives across all divisions.
  • Kept a perfect attendance record for 18 months.
  • Developed a highly efficient administrative team through ongoing coaching and professional development opportunities.

Summaries

  • Tableau expert with database management experience.
  • In fast-paced environments, this tireless team player is known for remaining poised and calm.
  • Strong mathematical aptitude and a flexible schedule
  • Talented sales associate who excels at multitasking while maintaining a friendly demeanor under duress.
  • Stock Supervisor is a multi-talented Stock Supervisor who is consistently rewarded for planning and operational improvements.
  • Supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership, organized and efficient Stock Supervisor.
  • Retail sales professional dedicated to exceeding customer expectations and fostering customer loyalty.
  • Within Retail, senior Stock Supervisor and outstanding performer in team leadership and data analysis.
  • In a 100% commission sales environment, Stock Supervisor was extremely successful in meeting daily, weekly, and monthly sales goals.
  • Adaptable person with team leadership and budget management abilities.

Accomplishments

  • Resolved
  • Resolved product issue through consumer testing.
  • Advised
  • Prepared
  • Developed
  • Improved
  • Routinely helped as many as 16 customers each day in a high-volume retail outlet.
  • Collaborated closely with the warehouse team to improve order picking times by 41%, directly contributing to enhanced customer satisfaction.
  • Researched
  • Reduced

Affiliations

  • Project Management Institute
  • Inventory Management Group (IMG) – Senior Member
  • Certified in Risk Analysis for Inventory by initiative
  • Member, Institute of Supply Chain Management (IoSCM)
  • Freemason
  • American Medical Informatics Association
  • Licensed by the International Council on Systems Engineering (INCOSE) in 2015
  • Association for Operations Management (APICS) Membership
  • Certified Stock Auditor from procedure
  • Supply Chain Management Association (SCMA)

Certifications

  • Certified Supply Chain Professional (CSCP) – Northwind
  • Warehouse Management Certification – Northwind
  • CompTIA Security+
  • Certified Protection Officer (CPO)
  • Certified Business Analysis Professional (CBAP)
  • Apple Certified Associate (ACA)
  • First Aid/CPR Certified
  • EFST - Emergency First Aid/CPR for Workplace Supervisors Chicago
  • Certified Inventory Specialist (CIS) - Atlanta
  • Certified Professional Forecaster (CPF) - Summit Group

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