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Skills

  • Content marketing strategy
  • Training system scope
  • Customer requirement prioritization
  • Documentation skills
  • Oral and written communication
  • Customer rapport
  • Presentation and facilitation
  • Conflict resolution
  • Online conferencing
  • Brand development

Work Experiences

  • Created and maintained dashboards using method.
  • Achieved 41% test coverage of the codebase.
  • Planned and created test plans for framework projects that used process and category technologies.
  • Achieved a 67% reduction in test case redundancies.
  • Evaluated software bugs and documented my findings, as well as resolution techniques, for distribution to Software Test Engineers.
  • Conducted extensive usability testing on mobile devices running Windows, Android, and iOS.
  • Collaborated with development teams and stakeholders.
  • Gathered information on integration issues and vulnerabilities and presented my findings to Software Test Engineer along with recommendations for improvement.
  • Contributed to error reduction by 60%.
  • I'm part of the manufacturing data team.

Summaries

  • Looking for ways to improve various software packages.
  • Feature testing, functional testing, and compatibility testing are all areas in which I have a lot of experience.
  • IT educator with a track record of creating effective training materials.
  • Service-driven
  • Multilingual and extremely dedicated.
  • Procedure Research Associate with a strong desire to advance knowledge by conducting research into team leadership.
  • New graduate eager to work with a diverse range of people.
  • Looking for a position where I can interact with vendors while also providing support to corporate users.
  • Goals include leading a strong team of developers and assisting in the maximization of profits for a successful company.
  • As a QA tester for a prestigious company, I'm looking for a fun and challenging job.

Accomplishments

  • Software Development: : procedure program Requirements Analysis: : framework standard
  • Automated manual test cases using a combination of Selenium, ServiceNow, and Python, reducing manual testing hours by 16%.
  • Collaborated with UX/UI teams to perform usability testing, directly improving the customer satisfaction rating by 10% after the release.
  • System Integration: Aligned office departments and increased inter-department communication and data sharing.
  • Process Designed IT support strategy that clearly defined workflow between external clients, application teams, and infrastructure team.
  • Prepared detailed reports and dashboards for stakeholders, providing insight on code stability and areas of risk and accelerating decision-making by 14 days.
  • Led a team of 6 Quality Assurance Engineers to release key product updates on schedule with substantially fewer defects.
  • Created and executed automated test scripts using Selenium WebDriver, decreasing test execution time by 49%.
  • Process Improvement: Collaborated with category to ensure smooth work flow and efficient organization operations.
  • Reduced defect leakage by 40% by integrating system integration verification early in the development lifecycle.

Affiliations

  • Association of Information Technology Professionals
  • Automation Guild Conference Speaker
  • Scrum Alliance
  • Toastmasters
  • Hackathon Participant for 11 Global Competitions
  • Society for Quality Assurance (SQA)
  • Certified Agile Practitioner (CAP)
  • Software Engineering Institute (SEI)
  • American Society of Safety Professionals
  • Freemason

Certifications

  • CompTIA Certified Technical Trainer (CTT+)
  • VMware
  • Microsoft Certified Professional (MCP)
  • Google Certified Professional Cloud Architect
  • Project Management Professional (PMP)
  • Certified Continuous Integration Engineer
  • Certified Public Accountant
  • Certified Application Security Specialist (CASS)
  • Microsoft Certified Solution Developer
  • Certified Business Analysis Professional (CBAP)

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