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Skills

  • Permitting and administration knowledge
  • Business networking
  • Wireless Network Analysis
  • Network Security Management
  • Network solution code
  • Wide Area Networking
  • Networking Hardware Installation
  • Neural networks experience
  • Test administration
  • Financial administration

Work Experiences

  • Oversaw the transfer of a Windows domain and raised the domain level.
  • Was in charge of managing and maintaining the enterprise's network and wireless services.
  • Set up networks to run smoothly and reliably in order to meet business processes and goals.
  • Diagnosed and fixed hardware, software, and network issues, as well as replacing faulty components.
  • Analyzed daily network traffic through Microsoft Excel to proactively identify and mitigate potential security threats before escalation.
  • Achieved Employee of the Year for excellence in network uptime.
  • Built detailed network traffic reports using category and collaborated with stakeholders to align bandwidth usage with business goals.
  • Adopted a zero-trust architecture.
  • Built detailed network traffic reports using metric.
  • Assumed administrative responsibilities and filled in gaps around the office during an absence.

Summaries

  • Recovery planning, project mapping, and training have all been proven to be successful.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Strengths in process improvement and cross-functional collaboration backed up by Miscellaneous training.
  • Strategic and analytical, with a methodical approach and a knack for project management and customer service.
  • Achieved a 39% success rate on first resolution.
  • Considered an expert in troubleshooting complex problems and coming up with creative solutions while adhering to project scope rules and requirements.
  • Critical thinking and problem-solving skills are second nature to me.
  • Years of progressive IT experience 14.
  • Achieved a 70% reduction in intrusion attempts.
  • Advanced network security compliance.

Accomplishments

  • Created and maintained quick reference network topology documentation, reducing time to troubleshoot incidents by 71% %.
  • Upgraded wireless infrastructure across 15 office locations, improving employee connectivity by 35% %.
  • Improved remote site bandwidth allocation with QoS policies, ensuring priority access to critical applications.
  • Customized switch and router configuration templates, reducing deployment time for new branch offices by 62% %.
  • Integrated a multi-site SD-WAN solution improving connectivity and reducing network latency by 57% %.
  • Provided Tier 7 support for critical data center environments, ensuring swift resolution to 84% % of all escalated tickets.
  • Collaborated with third-party vendors to procure and install secure VPN connections for remote workers in 9 locations.
  • Deployed an IP address management solution across 18 sites, addressing IP overlap issues and reducing conflict reports by 55% %.
  • Led migration efforts from legacy systems to modern cloud solutions, decreasing operational costs by 61% %.
  • Automated network activity reports using Jira, reducing time spent on manual auditing by 23% %.

Affiliations

  • National Association of VoIP Professionals (NAVP)
  • Society of Women Engineers
  • Project Management Institute (PMI) - Specialized in Network Project Management
  • Association for Computing Machinery (ACM) - Networking Focus
  • American Society of Safety Professionals
  • Information Systems Security Association (ISSA), member since 2020
  • Red Hat Certified Engineer (RHCE) Professional Group
  • VoIP Users Conference (VUC) - Regular Attendee
  • International Association of Administrative Professionals
  • National Association of Social Workers

Certifications

  • Certified in Risk and Information Systems Control (CRISC)
  • Certified Ethical Hacker (CEH)
  • Microsoft Certified: Azure Administrator Associate
  • Certified Wireless Network Administrator (CWNA)
  • Certified Cloud Security Professional (CCSP)
  • Microsoft Certified: Power Platform Fundamentals
  • Aruba Certified Mobility Professional (ACMP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Salesforce
  • Apple Certified Associate (ACA)

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