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Skills

  • Supervision
  • Escalation management
  • Commercial and consumer clients
  • Data analysis
  • Accounts receivable aging report analysis
  • Team building
  • MS Office
  • Lending regulations
  • Process improvement
  • Credit Risk Management

Work Experiences

  • Designed a credit scoring model.
  • Achieved a drop in average DSO to below 16 days.
  • Looked for industry trends on social media and through online sources.
  • Analyzed complex financial data.
  • Cut risk exposure by $4.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Collaborated with cross-functional teams.
  • Analyzed and interpreted complex financial data from 9 clients, enabling informed credit decisions.
  • Assessed risk exposure.
  • Boosted data accuracy by 45%.

Summaries

  • Collaborative professional with a knack for resolving escalated disputes, leading to improved client relations and increasing client satisfaction survey results by 23%.
  • Analytical and detail-oriented professional.
  • Area Credit Supervisor is a multi-talented Area Credit Supervisor who is consistently rewarded for planning and operational improvements.
  • Achieved an average collection period below 6 days.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved a 53% decrease in bad debt write-offs.
  • Accomplished Area Credit Supervisor.
  • Conducted proactive risk assessments.
  • Competent Credit Analyst with extensive experience analyzing documentation to determine the risk level involved.
  • Pursuing a similar position in which a well-qualified individual with a strong grasp of collections is in high demand.

Accomplishments

  • Documented and resolved system which led to method.
  • Collaborated with the finance and sales teams for account reconciliations, which led to the recovery of $6 in outstanding debts.
  • Led risk management efforts for high-growth periods, successfully maintaining delinquency levels below 26% even during rapid expansion.
  • Negotiated high-risk account settlements, resulting in $17 recovered from terminated or defaulted accounts.
  • Developed and implemented credit control policies that aligned with corporate objectives, maintaining high compliance levels of 48%.
  • Integrated an automated dunning process that reduced outstanding receivables by $3, leading to a more efficient collection timeline.
  • Resolved product issue through consumer testing.
  • Regularly collaborated with key clients to resolve payment discrepancies, recovering $9 in overdue accounts within 18 months.
  • Reduced fraud risks through the enhancement of a credit application review process, cutting fraudulent applications by 70%.
  • Played a key role in implementing a fraud detection tool that decreased fraud-related charge-offs by 21% over 18 months.

Affiliations

  • Risk Management Association (RMA)
  • Association of Information Technology Professionals
  • Collection and Recovery Professionals Association (CRPA)
  • National Association of Credit Management (NACM)
  • American Management Association (AMA)
  • National Retail Federation - Credit Executives
  • American Society of Safety Professionals
  • International Council of Nurses
  • Certified Professional in Supply Management (CPSM) with credit management emphasis
  • Commercial Finance Association (CFA)

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Financial Modeling & Valuation Analyst (FMVA) by Corporate Finance Institute (CFI)
  • Apple Certified Associate (ACA)
  • Google Certified Professional Cloud Architect
  • Professional Credit Executive (PCE) Certification by Commercial Law League of America (CLLA)
  • Certified Public Accountant
  • Certified Business Credit Analyst (CBCA) by Corporate Finance Institute (CFI)
  • Microsoft Excel Expert Certification by program
  • CompTIA Security+
  • Salesforce

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