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Skills

  • Calm and level-headed under duress
  • Business operations
  • Inventory management
  • Medical terminology knowledge
  • MS Office
  • Organization
  • Insurance billing
  • Documentation procedures expert
  • Team building
  • Team management

Work Experiences

  • Assisted in mental health units, managing crisis intervention techniques for psychiatric patients and supporting staff to facilitate trauma-informed care.
  • Administered procedure and process treatments to 17 patients on a daily basis.
  • Assisted with IV placements.
  • Became a unit resource by becoming certified in Six Sigma, improving advanced patient-care procedures and reducing intervention errors.
  • Built strong rapport with patients.
  • Achieved certification in CPA.
  • Administered post-procedure care for patients.
  • Collaborated in patient discharges.
  • Achieved Innovation Award for unit hygiene compliance.
  • Was in charge of managing and maintaining patient rooms, common areas, and nursing stations.

Summaries

  • With excellent attention to detail, knowledgeable about workflow optimization patients and category treatments.
  • Certified Nursing Assistant with experience assisting chronically ill patients with daily tasks and activities of daily living.
  • Dedicated to providing high-quality care to people from all walks of life while ensuring patient safety and enhancing satisfaction with facility services.
  • Looking forward to taking on a new challenge with a successful team.
  • Patient and extremely caring.
  • Results-oriented Miscellaneous professional with quality assurance, data analysis, and quality assurance strengths.
  • With a track record of providing best-in-class individualized patient care, trained in initiative and process treatments.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Motivating leader who has built and managed framework teams in the past.
  • Nursing staff member with 15+ years of Float Pool Certified Nursing Assistant experience who is knowledgeable and compassionate.

Accomplishments

  • Ensured continuity of care by accurately entering patient progress and ADL information into Electronic Health Records (EHR) systems, reducing documentation errors by 44%.
  • Managed and monitored telemetry equipment for post-operative patients, contributing to a 59% improvement in early detection of complications.
  • Trained new nursing assistants in handling EHR documentation efficiently, reducing the number of charting errors and improving overall accuracy by at least 57%.
  • Led efforts to alleviate staffing challenges during high-demand periods, managing patient care for up to 6 patients per shift in ICU, ER, and med-surg environments.
  • Reduced patient complaints by enhancing personal care, addressing ADL needs promptly, and developing rapport, resulting in more positive patient feedback during 2024 performance review cycle.
  • Prepped patient rooms ahead of surgeries and ensured the availability of recovery aids and equipment, resulting in fewer surgery delays across multiple wards.
  • Successfully adapted to the varying needs of multiple hospital units (ICU, med-surg, cardiology) by applying diverse skill-sets in patient care, resulting in commendations from supervisors.
  • Collaborated with physical therapy to conduct patient mobility sessions, boosting recovery speed by facilitating early mobility for post-op and ICU patients.
  • Worked alongside hospital administrators to reduce emergency department patient turnover time, hitting a new efficiency target of 53% reduction in patient wait times.
  • Frequently selected to manage high-acuity patients in both the ER and ICU due to demonstrated ability to maintain calm under pressure and provide exceptional care.

Affiliations

  • Participated in 2020’s Annual Caregiver Conference co-hosted by the American Geriatrics Association (AGA), focused on improving elder care outcomes.
  • Completed advanced training sessions through process’s Infection Control Certification Program, reducing hospital-acquired infections by 23%.
  • Recipient of a Excellence Award in 2018 for demonstrating excellence in patient-centered care within a high-paced healthcare environment.
  • Continued education through the Institute for Healthcare Improvement (IHI), completing a course on infection control measures in 2020.
  • Completed Basic Life Support (BLS) certification with the American Heart Association in 2021, maintaining proficiency in emergency response.
  • Participated in hospital outreach programs hosted by the American Healthcare Association (AHCA), promoting public awareness for senior care and rehabilitation.
  • Selected as a delegate to represent healthcare assistants at the Healthcare Assistants Professional Advisory Group (HAPAG) symposium in 2021.
  • Member of the National Association of Health Care Assistants (NAHCA) since 2023, actively pursuing career development and networking opportunities related to patient care.
  • Participated in the 'Safe Patient Handling' program organized by process, reducing patient mobility-related injuries by 35%.
  • Member of Career Nursing Assistants Programs, Inc., focusing on national campaigns to improve long-term care quality and the nursing assistant’s scope of practice.

Certifications

  • Certified Dementia Practitioner (CDP) - National Council of Certified Dementia Practitioners
  • SHRM Senior Certified Professional (SHRM-SCP)
  • IV Therapy Certification for CNAs - Illinois Department of Health
  • First Aid Certification - American Red Cross
  • American Academy of Financial Management (AAFM)
  • Cisco Certified Network Associate (CCNA)
  • CompTIA A+ Technician
  • Certified Medication Aide (CMA) - category
  • Certified Pediatric CNA - Ohio Department of Health or National Pediatric Certification Board
  • Microsoft Office Specialist (MOS)

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