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Skills

  • Immunizations
  • Multidisciplinary team collaboration
  • Internal Compliance Framework Development
  • Cost Savings through Defect Reduction
  • Defect rate reduction
  • KPI Monitoring and Reporting Automation
  • Digital Transformation in Quality Systems
  • Occupancy strategies
  • Seasoned in medical clinical procedures
  • Therapy programs

Work Experiences

  • Accomplished results within 15 months.
  • Achieved 100% compliance with local and international standards.
  • Collaborated with legal and regulatory teams.
  • Anticipated potential nonconformances.
  • Aligned improvement efforts with bottom-line savings.
  • Achieved a 28% increase in green production practices.
  • Achieved 80% satisfaction in 2019.
  • Cleaned up the pharmacy area by removing trash and straightening the counters.
  • Collaborated with cross-functional teams.
  • Cut customer complaints by 67%.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Professional with experience in recruiting, training, and managing employees to provide exceptional resident services in the healthcare industry.
  • Accomplished executive with experience in reducing COPQ.
  • Achieved a 83% increase in production reliability.
  • Dedicated Pharmacy Manager with experience with regulatory requirements and a passion for assisting people from all walks of life.
  • Strong organizational skills, as well as a thorough knowledge of data collection and performance metrics.
  • Achieved ISO Lean accreditation.
  • Achieved a 30% decrease in customer dissatisfaction.
  • Costs were consistently reduced while profits were increased.
  • Hope to help Summit Group achieve even greater success by leveraging my personal skill set and proactive demeanor.

Accomplishments

  • Resolved product issue through consumer testing.
  • Introduced stringent quality assurance protocols for new supplier onboarding, decreasing supplier inconsistencies by 33%.
  • Documented and resolved system which led to process.
  • Integrated vendor qualification processes that enhanced supplier reliability, improving first-pass yield rates by 36%.
  • Reduced waste by 44% through the implementation of Lean manufacturing methodologies, contributing to considerable cost savings.
  • Trained cross-functional teams on the use of quality management tools like SAP, enhancing problem-solving capabilities and delivering a 22% improvement in response times.
  • Collaborated closely with finance to develop and enforce standardized quality procedures, reducing overall production downtime by 64%.
  • Chaired the company’s first cross-departmental quality steering group, driving a 15% improvement in collaboration on quality issues company-wide.
  • Collaborated with team of 4 in the development of system.
  • Directed the overhaul of the Quality Management System (QMS), achieving ISO Lean within metric, enhancing global compliance and operational performance.

Affiliations

  • International Quality Federation (IQF) – Member of the executive council, contributed to global quality standardization efforts
  • American Marketing Association
  • American Society of Mechanical Engineers (ASME) – Contributor to best practices for quality assurance in large mechanical systems
  • Society of Quality Assurance (SQA) – Authored guidelines on supplier quality audits and compliance reporting
  • Project Management Institute (PMI) – Certified Project Management Professional (PMP) with focus on quality in project executions
  • Jaycees
  • International Organization for Standardization (ISO) – Steering committee member for metric implementation
  • International Association for Six Sigma Certification (IASSC) – Organized and led Lean Six Sigma certification drives for 16 employees
  • European Organization for Quality (EOQ) – Led a research project on harmonization of transnational quality standards
  • National Institute for Quality Assurance – Engaged in initiatives focused on industry-leading corrective action implementations

Certifications

  • Design for Six Sigma (DFSS) Green Belt - Harbor & Co.
  • Certified Food Safety Manager (CFSM) – Beacon Labs
  • Root Cause Analysis and Corrective Action Processes - Meridian
  • Certified Software Quality Analyst (CSQA) - Harbor & Co.
  • Project Management Professional (PMP) Beacon Labs
  • Cisco Certified Internetwork Expert (CCIE)
  • ISO 13485:2016 Internal Auditor - Vantage
  • Lean Six Sigma Green Belt - Lakeside Partners
  • ISO 14001 Environmental Management Systems Auditor - Brightline
  • ScrumMaster Certified (CSM) - Vantage

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