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Skills

  • Customer service
  • First Aid/CPR
  • Project Planning
  • Organization
  • Dementia care best practices
  • Staff collaboration
  • Budget management for patient care
  • Executive presentations
  • Employee hiring and retention
  • Community outreach programs

Work Experiences

  • Achieved Top Performer for excellence in dementia care.
  • Achieved a 32% reduction.
  • Went grocery shopping on a regular basis to keep the house stocked with necessities.
  • Achieved 76% improvement in a the past year period.
  • Planned, prepared, and served meals and snacks that adhered to strict dietary guidelines.
  • Used my knowledge of mobility assistance to safely ambulate patients through various spaces with varying elevations and obstacles.
  • Planned and organized domestic and international travel, including flights, car service, and restaurant reservations.
  • Drove kids to and from school, activities, and doctor's appointments.
  • Used physical therapy to help patients improve their muscle tone, range of motion, and recovery from injuries.
  • Applied individualized reminiscence therapies.

Summaries

  • Direct care provider with experience assisting metric people with their medical and emotional needs.
  • When reviewing instructions and medical charts to administer medications and treatments correctly, be thorough.
  • Caring healthcare aide with over 11 years of experience providing in-home care to patients.
  • Compassionate, with a strong focus on providing outstanding customer service.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Patients benefit from improved care and a flexible learning approach.
  • Empathetic Care Worker who cultivates a trusting, stimulating, and varied lifestyle for residents through a sensitive and compassionate approach.
  • Personal Assistant who is efficient and detail-oriented and has a proven track record of initiative and accuracy.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Ensured that the stock room was well-stocked.

Accomplishments

  • Achieved CPA in memory care, enhancing credibility and gaining recognition for advanced solutions in reminiscence therapy programs.
  • Managed a $160,000 reminiscence program budget, reducing costs by 77% while maintaining high therapy quality.
  • Formulated outcome-based reminiscence session formats, decreasing cognitive decline rates by 79% in one year.
  • Facilitated peer support events for families of dementia patients, leading to a 84% increase in family satisfaction scores during quarterly evaluations.
  • Utilized reminiscence therapy to reduce anxiety in 3 patients, reporting significant emotional improvements by 26%.
  • Created a family-focused reminiscence manual that improved overall communication and understanding of therapy benefits, enhancing family feedback by 59%.
  • Effectively managed interdisciplinary reminiscence sessions with 8 team members, fostering increased collaboration resulting in improved patient care metrics.
  • Developed and launched a ‘Memory Lane’ initiative that used simulated environments to improve recollection accuracy by 21% over three years.
  • Monitored resident progress in reminiscence therapy and adjusted accordingly, leading to observable improvements in memory retention within one year.
  • Established strong communication strategies with families, leading to a 77% increase in their participation in memory care planning.

Affiliations

  • Association of Information Technology Professionals
  • Music Therapists for Dementia Care
  • National Council on Aging (NCOA)
  • National Activity Professionals Association (NAPA)
  • The Eden Alternative Certified Trainer
  • Dementia Friendly America — Partner Organization
  • Intergenerational Program Development Network
  • Society of Human Resource Management
  • National Alliance for Caregiving (NAC)
  • American Therapeutic Recreation Association (ATRA)

Certifications

  • CompTIA Network+
  • Certified Nursing Assistant (CNA) for Memory Care
  • Certified Activity Specialist in Memory Care
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Google Certified Professional Cloud Architect
  • Certified Dementia Practitioner (CDP)
  • Memory Care Leadership Certification
  • Senior Advisor Certification (CSA)
  • Apple Certified Associate (ACA)
  • ServSafe

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