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Skills

  • Texture painting
  • Creative asset quality assurance
  • Audience engagement analysis
  • Content calendar design and implementation
  • Dreamweaver
  • Relationship development
  • Photographic editing
  • Visual storytelling
  • Team management
  • MS Office

Work Experiences

  • Was in charge of technological considerations in order to meet predetermined objectives.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved a 20% higher conversion rate.
  • Answered 15 calls per three years to help customers with their questions and concerns.
  • Achieved 36% reach growth.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Looked up character drawings and environmental elements for inspiration.
  • Collaborated with UX designers to optimize product pages, driving a 58% higher conversion rate and decreasing shopping cart abandonment by 39%.
  • Created graphics for websites, logos, and promotions for marketing purposes.
  • Boosted project efficiency.

Summaries

  • Achievement-driven leader.
  • Head Creative Director is a multi-talented Head Creative Director who is consistently rewarded for planning and operational improvements.
  • Within Media and Journalism, senior Head Creative Director and outstanding performer in cross-functional collaboration and data analysis.
  • Achieved this during the launch in 2018.
  • Achieved 56% increase in engagement.
  • Achieved 53% increase in customer loyalty.
  • Achieved 65% growth in audience reach.
  • Achieved 40% increase in click-throughs.
  • Dedicated to learning, growing, and succeeding in Media and Journalism.
  • Strengths in budget management and strategic planning backed up by Media and Journalism training.

Accomplishments

  • Designed custom presentations for high-profile clients, which resulted in closing process deals.
  • Supervised the design overhaul of a key product, boosting product sales by 17% following launch.
  • Led brand overhaul that improved cross-platform consistency and increased social media engagement by 67%.
  • Implemented creative quality standards, reducing design revisions by 23% and increasing client satisfaction.
  • Drove creative vision for process, achieving Outstanding Service Award in 2019.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Achieved a 46% increase in online traffic through key creative strategies, including SEO optimization and social media integration.
  • Advocated for and introduced new digital marketing techniques, leading to an ROI improvement of 76%.
  • Collaborated with developers and product managers to craft UI/UX elements that increased user retention by 79%.

Affiliations

  • Association of Information Technology Professionals
  • Professional Association for Design
  • Association of Illustrators (AOI)
  • American Medical Informatics Association
  • National Association of Photoshop Professionals (NAPP)
  • Women in Animation (WIA)
  • International Council of Design (ICoD)
  • Association for Supply Chain Management (APICS)
  • American Institute of Graphic Arts (AIGA)
  • Art Directors Club

Certifications

  • Certified Creative Strategy Executive 2018 - Coursera
  • Certified Public Accountant
  • Google Design Sprint Facilitator Certification 2015 - Google
  • Leadership in Creative Enterprise 2015 - Harvard Business School Online
  • CompTIA A+ Technician
  • Professional Certificate in Design Thinking & Creativity 2015 - IDEO U
  • Project Management Professional (PMP)
  • CompTIA Security+
  • Advanced Certification in Video Production & Editing 2016 - Udemy
  • Brand Management: Aligning Business, Brand and Behavior 2019 - University of London

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