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Skills

  • Payroll administration
  • Relationship development
  • Administrative support
  • Customer service
  • Employee development
  • Presentation and public speaking
  • Schedule management
  • Cost analysis and savings
  • Financial administration
  • Team building

Work Experiences

  • Was in charge of 10 employees through training, mentoring, improved, and implemented.
  • Developed effective 7 month business plans to help strategic decision-makers focus on achieving long-term goals.
  • Negotiated with initiative vendors to get the best price on metric products, resulting in a profit margin increase of 17%.
  • Was able to secure a contract with category vendor to supply all standard materials and services at a reasonable price.
  • Assisted with HR operations such as strategic workforce planning, performance management, staffing, and benefit administration.
  • Improved traceability by establishing systems for contracts, records, reports, and agendas.
  • Was in charge of the day-to-day operations of metric business, which included 7 employees spread across 12 locations.
  • Accelerated time-to-promotion for high-potential employees by 27%.
  • Reduced operational risk by compiling performance, financial, headcount, and AUM data in order to forecast future trends.
  • Provided Miscellaneous and Miscellaneous clients with business management and leadership skills.

Summaries

  • Engaging personality, service-oriented background, and expertise in vendor management.
  • Process improvement in process settings and budget management in strategic planning settings.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Results-oriented Miscellaneous professional with data analysis, workflow optimization, and vendor management strengths.
  • Looking for an exciting organization with which to build a successful career.
  • Offering quality assurance and client relations, meticulous leader and strategic planner with broad managerial acumen.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Professional with exceptional sales, performance reporting, and risk assessment abilities.
  • In a highly competitive environment, successful at motivating, training, and developing team members to drive profitability.

Accomplishments

  • Negotiated and managed third-party vendor contracts, resulting in cost efficiency savings of $13 and improved service delivery by 28%.
  • Championed diversity and inclusion initiatives in hiring, directly contributing to an increase in diverse candidate hires by 59% year-over-year.
  • Successfully reduced annual recruitment costs by $18 while maintaining a high-quality talent pipeline through the strategic use of internal mobility and employee referrals.
  • Enhanced employee well-being strategies, leading to a 70% decrease in absenteeism and fostering a healthier work-life balance for staff.
  • Achieved Outstanding Service Award for excellence in optimizing recruiting processes, reducing time-to-hire for key roles by 6% and improving candidate quality.
  • Implemented proactive employee feedback systems, which contributed to a 25% reduction in unplanned leave and improved workforce reliability.
  • Directed team planning and designed an integrated performance management system, resulting in a 39% increase in achievement of organizational KPIs.
  • Implemented a comprehensive employee engagement strategy that boosted team morale and increased overall employee retention by 36%, contributing to long-term workforce stability.
  • Oversaw succession planning processes resulting in 3 internal promotions, directly mitigating recruitment costs and improving overall team leadership stability.
  • Re-engineered the employee review process, achieving 36% compliance with company standards and improving feedback quality and actionability.

Affiliations

  • Member of the World Federation of People Management Associations (WFPMA), contributing to global HR development discussions and policies.
  • Engaged with the International Public Management Association for Human Resources (IPMA-HR) to enhance expertise in public service personnel operations.
  • Member of the Association for Talent Development (ATD), continuously upskilling in training and organizational development resources.
  • Completed the Korn Ferry Leadership Architect certification focusing on talent management and competency model integration.
  • Member of the Association for Strategic Talent Planning (ASTP) focused on developing proactive workforce management initiatives.
  • Member of the National Association of Workforce Boards (NAWB), contributing to policy development for talent pipeline creation and job market forecasting.
  • Leadership role within the Corporate Leadership Council (CLC) focused on driving strategic initiatives for talent acquisition and development.
  • Regular attendee and contributor to the Employee Assistance Professionals Association (EAPA) for expanding workplace wellness and mental health initiatives.
  • Affiliated with WorldatWork, focusing on compensation strategy development and total rewards programs.
  • Certified member of the HR Certification Institute (HRCI), specializing in PHR for general leadership and people operations expertise.

Certifications

  • CompTIA A+ Technician
  • Certified Human Resources Management Professional (CHRP) - Harbor & Co.
  • Microsoft Office Specialist (MOS)
  • Change Management Practitioner Certification - Prosci
  • Certified Training and Development Professional (CTDP) - Northwind
  • HR Analytics for Business Decisions Certificate - initiative
  • Senior Professional in Human Resources (SPHR) - Meridian
  • Certified Coach for Employee Engagement - Harbor & Co.
  • Certified Professional in Human Resources (PHR) - Northwind
  • ServSafe

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