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Skills

  • MS Office
  • Team management
  • Digital Payment and Donation Processing Systems
  • Ability to Lead Multicultural and Diverse Teams
  • Regulatory compliance
  • Business operations
  • Event Timeline and Milestone Planning
  • Supervision
  • Team building
  • Online Crowdfunding Platforms

Work Experiences

  • Conducted follow-up with donors.
  • Achieved a 49% satisfaction rate in post-event surveys from donors and attendees by implementing feedback-driven improvements to event logistics.
  • Coordinated logistics for a program.
  • Answered 14 calls per several months to help customers with their questions and concerns.
  • Transported Adobe Creative Suite to two years customer locations.
  • Achieved Excellence Award for Best Fundraiser.
  • Collaborated with the finance department.
  • Achieved Top Performer for Best Fundraiser in Austin by surpassing $3 in total raised donations at standard.
  • Conducted events during the COVID-19 pandemic.
  • Coordinated an event attended by over 13 guests.

Summaries

  • Accomplished in leading volunteer teams of 5 members, ensuring flawless execution of fundraising galas with attendance exceeding 16, and a 79% boost in donor retention.
  • Adept at handling VIP donor relations.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Strengths in team leadership and process improvement backed up by Marketing and Communications training.
  • Built strong relationships for fundraising success.
  • Achieved a 35% increase in first-time donations.
  • Accomplished in streamlining event registration processes, reducing wait times by 65% and utilizing cutting-edge software to enhance donor experiences and increase participation.
  • Converted 25% of first-time donors into long-term contributors.
  • Expertise in corporate relationship management and negotiation.

Accomplishments

  • Documented and resolved metric which led to system.
  • Collaborated with local media outlets to drive awareness for an upcoming fundraising event, increasing event attendance by 15 attendees.
  • Implemented post-event surveys, yielding a 60% increase in attendee satisfaction from feedback used to inform future event improvements.
  • Supported the execution of an organization-wide fundraising initiative that brought in $14 in donations over a 13-month period.
  • Established partnerships with 15 local non-profits, enhancing event credibility and attracting 31% more donors and attendees.
  • Presented final event performance metrics to stakeholders, showcasing a 48% increase in donor retention and actionable insights for future campaigns.
  • Designed and launched post-event feedback surveys that resulted in a 33% increase in actionable insights to refine future event strategies.
  • Collaborated with 12 community partners to generate 32% higher attendance and donation conversions for program.
  • Facilitated partnerships with local vendors, saving 10 on event logistics without compromising quality or service for system.
  • Managed a team of 18 to ensure all regulatory and safety measures were met, fostering a secure and compliant event environment.

Affiliations

  • Inclusive Nonprofits Network – Engaged in diversity, inclusion, and accessibility practices critical for managing diverse fundraising teams.
  • Grant Professionals Association (GPA) – Increased knowledge of grant writing to support fundraising events by participating in GPA-hosted workshops.
  • International Live Events Association (ILEA) – Participated in webinars addressing the latest trends in event management technologies.
  • The Association for Healthcare Philanthropy (AHP) – Contributed to healthcare fundraising discussions, focusing on donor retention and major gifts.
  • Association for Women in Events – Engaged in networking events and leadership training focused on elevating women in the event planning industry.
  • International Council of Nurses
  • Association for Supply Chain Management (APICS)
  • National Association of Catering and Events (NACE) – Regular contributor to discussions on catering diversity and event management practice.
  • Association of Fundraising Professionals (AFP) – Active member contributing to discussions on cutting-edge fundraising strategies and ethics.
  • Project Management Institute

Certifications

  • Social Media Marketing for Nonprofits Certification - Asana
  • Certified Fundraising Executive (CFRE) - CFRE International
  • Certificate in Nonprofit Management - metric
  • Event Planning Specialist Certificate - Meridian
  • SHRM Certified Professional (SHRM-CP)
  • Certification in Event Planning Logistics - Lakeside Partners
  • Project Management Professional (PMP) - PMI
  • First Aid/CPR Certified
  • Google Ad Grants Certification - Google for Nonprofits
  • Certified in Volunteer Administration (CVA) - method

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