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Skills

  • Customer service excellence
  • Program equipment
  • Food safety management and compliance
  • Project organization
  • Equipment maintenance
  • Customer service
  • Regulatory compliance
  • Staff management
  • Data-driven inventory management
  • Communications

Work Experiences

  • Was in charge of the grill, stove, and oven, as well as cleaning all of the equipment after each shift.
  • Boosted sales by 66% during three years.
  • Contributed to a 48% sales increase for the category.
  • Was in charge of hiring, training, and managing all kitchen staff, as well as employee development, disciplinary action, and performance reviews.
  • Achieved results over a 18-month period.
  • Assisted in the preparation of fresh produce.
  • Assisted in the redesign of aisle layouts for fresh food sections, reducing shopper congestion and increasing sales by 30%.
  • Identified operational flaws and took corrective action to address program and procedure concerns while also facilitating metric.
  • Collaborated with the team to create seasonal promotions, boosting sales by 22% during the past year.
  • Achieved a 31% increase in repeat visits.

Summaries

  • Achieved Outstanding Service Award recognition in 2015.
  • Achieved a 55% decrease in waste over two years.
  • Boosted food safety compliance by 54%.
  • Achieved cost savings through effective negotiations.
  • Costs were consistently reduced while profits were increased.
  • Committed to improving customer experiences while lowering costs overall.
  • Adept at maintaining high standards of cleanliness.
  • Maintains a clean and sanitary environment throughout the facility while managing inventory and preventing waste.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Fresh Food Assistant with 8 years of experience in procedure industry who is attentive.

Accomplishments

  • Developed a customer loyalty initiative based on fresh food preferences, leading to a 26% increase in repeat purchases after 18 months.
  • Ensured compliance with company-wide food safety standards, which contributed to zero violations during 2019's health inspection.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Collaborated with team of 3 in the development of category.
  • Contributed to team effort by taking on additional responsibilities during peak hours, maintaining high operational standards and achieving President's Club in 2024.
  • Utilized industry-specific tracking software to monitor inventory and turnover rates, reducing stock shortages and improving order accuracy by 34%.
  • Collaborated with the receiving department to ensure efficient stocking schedules, which resulted in a 69% reduction in out-of-stock items in the fresh food area.
  • Facilitated team-building exercises and knowledge-sharing sessions that improved multi-departmental teamwork and increased fresh food stock management efficiency by 33%.
  • Identified trends in customer preferences and adjusted product offerings, leading to a 58% increase in seasonal fresh produce sales.

Affiliations

  • National Association of Social Workers
  • Project Management Institute
  • ServSafe Certified Food Handler - Completed rigorous education on sanitation standards and food safety practices in 2023.
  • Retail Bakers of America (RBA) - Attended seminars focussing on fresh baked goods organization and display enhancement.
  • Food Management Professionals - Participated in workshops on efficient food preparation techniques and operations in Atlanta.
  • Produce Marketing Association (PMA) - Focused on elevating the presentation and storage of fresh produce for enhanced product longevity and customer satisfaction.
  • National Grocers Association (NGA) - Actively engaged in sharing strategies for efficient grocery store management in fresh food departments.
  • Toastmasters
  • Grocery Manufacturers Association (GMA) - Learned modern approaches for managing inventory, receiving shipments, and First-In-First-Out rotation techniques.
  • National Restaurant Association (NRA) - Member since 2022, focusing on food safety and quality service.

Certifications

  • Apple Certified Associate (ACA)
  • Cisco Certified Network Associate (CCNA)
  • Lean Manufacturing in Food Production - Brightline
  • OSHA 10-Hour General Industry (Food Safety) - Occupational Safety and Health Administration
  • First Aid/CPR Certified
  • Data Analytics for Food Retail Certificate – Harbor & Co. 2020
  • Certified Professional in Food Safety (CP-FS) - standard
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Safe Quality Food (SQF) Certification - Safe Quality Food Institute
  • Certified Produce Professional (CPP) - United Fresh Produce Association

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