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Skills

  • Strategic planning and execution
  • MS Office
  • Problem resolution
  • Diversity recruitment initiatives
  • Data-driven decision making
  • Customer service
  • Lead generation through partnerships
  • First Aid/CPR
  • Multi-channel marketing strategy
  • Policy advisory for enrollment trends

Work Experiences

  • Achieved a 17% decrease in processing errors.
  • Built a robust alumni referral program, driving a 66% increase in applicant quality and long-term retention rates.
  • Counseled applicants on their chances of admission as well as strategies for achieving academic and extracurricular goals.
  • Achieved results within 2018.
  • Collaborated with the marketing team to develop recruitment strategies that met the organization's objectives while staying within budgetary constraints.
  • Looked for industry trends on social media and through online sources.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Advised the President and Executive Board on student enrollment trend data.
  • Championed data-driven decisions in recruitment strategies.
  • Helped students improve their educational strategies by providing clear guidance on course selection, progression, and career options.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Achieved growth in 2018.
  • Accomplished in developing segmentation strategies.
  • Architect of alumni engagement programs that have increased the quality of admitted students and long-term retention rates by 50%.
  • Aligned marketing, student affairs, and academic offices.
  • Relationship builder who takes a decisive approach to solving operational issues.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved a 22% improvement in applicant satisfaction metrics.
  • Boosted underrepresented student enrollment by 15%.
  • Boosted recruitment efficiency.

Accomplishments

  • Negotiated partnerships with local and international schools that contributed to a 40% increase in non-traditional student enrollment.
  • Directed a strategic outreach plan across 5 different geographic areas, improving the institution’s footprint and capturing over 5 new applicants.
  • Successfully initiated new partnerships with international agencies, leading to a 50% rise in applications from the Southeast within a year.
  • Performed comprehensive market analysis of competitor institutions, identifying Boston as a growth area, and boosted applicant numbers by 52% year over year.
  • Engaged in continuous improvement initiatives, overhauling outdated admissions practices and introducing digital tools that improved applicant conversion by 47%.
  • Streamlined application review processes through the integration of QuickBooks, reducing application processing times by 14 hours per applicant.
  • Developed and executed a recruitment strategy targeting the Pacific Northwest, increasing inquiries by 64% within the first 2024 of implementation.
  • Developed and presented annual recruiting reports for process, providing data-driven insights that influenced future recruitment strategies.
  • Delivered presentations and reports to senior leadership demonstrating recruitment trends, leading to a 30% increase in funding for strategic initiatives.
  • Created and scaled a peer mentor program that connected prospective students with current students, increasing yield rates by 20% in the first 2017.

Affiliations

  • Higher Education Data Sharing Consortium (HEDS)
  • Association of Public and Land-Grant Universities (APLU)
  • Jaycees
  • National Enrollment Management Association (NEMA)
  • Freemason
  • Association of Information Technology Professionals
  • Society of Women Engineers
  • International Association of Administrative Professionals
  • National Association for College Admission Counseling (NACAC)
  • International Council of Nurses

Certifications

  • Certified Six Sigma Green Belt for Admissions Optimization
  • Certified Enrollment Management Professional (CEMP)
  • Cisco Certified Network Associate (CCNA)
  • Global Career Development Facilitator Certification (GCDF)
  • First Aid/CPR Certified
  • Project Management Professional (PMP)
  • Leadership in Enrollment Management Certificate - Northwind
  • Cisco Certified Internetwork Expert (CCIE)
  • Admissions Process Improvement Specialist Certification (Brightline)
  • SHRM Certified Professional (SHRM-CP)

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