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Skills

  • Powerful negotiator
  • Problem resolution
  • Business operations
  • Self-motivated
  • Client assessment and analysis
  • Dinner service planning
  • Skilled in Workday
  • Strong verbal communication
  • Operational improvement
  • Budgets

Work Experiences

  • Examined departmental documents to determine how they should be distributed and filed.
  • Achieved reduction over a 6 months.
  • Actively participated in large-scale facility searches, resulting in the confiscation of 7 illegal contraband items in 2016.
  • Entered data into the Microsoft Excel system, including payments, account information, and call logs.
  • Assigned officer tasks such as cleaning cells and stocking clean laundry to keep the prison running smoothly.
  • Started two key partnerships that resulted in a 54% increase in revenue.
  • Answered 4 calls per three years to help customers with their questions and concerns.
  • Had an excellent attendance record and was always on time for work.
  • Double-checked all book-ins and discharges, ensuring that all charges had paperwork and that all discharges had discharge orders.
  • Looked for industry trends on social media and through online sources.

Summaries

  • Sergeant of Correctional Officers with a firm and assertive demeanor.
  • Over 16 years in law enforcement, I've honed my skills in public, community, and courthouse safety.
  • Correctional Deputy Sheriff with 12 years of experience.
  • With extensive weapons training, he is focused and detail-oriented.
  • Strengths in cross-functional collaboration and budget management backed up by Law Enforcement and Security training.
  • Certified in first aid and CPR, as well as the ability to recognize and diffuse potentially dangerous situations.
  • Accomplished in reducing inmate misconduct by proactively managing behavioral issues and implementing intervention strategies that decreased altercations by 16%.
  • Top-producing salesperson and industry expert in Law Enforcement and Security.
  • Motivated Correctional Deputy Sheriff with experience managing large-scale projects, including budgeting and administration.
  • Exceptional at maintaining a constant state of high alert and managing security risks.

Accomplishments

  • Facilitated team training sessions on updated safety protocols, enhancing operational safety by 19%.
  • Collaborated with transportation teams to plan and organize inmate transfers, reducing transit errors by 33%.
  • Successfully de-escalated 16 high-risk situations involving inmates, reducing potential injury incidents to zero in three years.
  • Developed and managed inmate rehabilitation programs, resulting in a 55% increase in successful re-entry into society.
  • Engaged with inmates consistently, leading to an increase in program participation by 35% and improving inmate morale.
  • Documented and resolved metric which led to initiative.
  • Effectively managed a team of 4 officers during high-pressure situations, ensuring smooth operations and staff safety.
  • Resolved inmate grievances promptly in adherence to institutional policies, with 16% of cases closed satisfactorily within three years.
  • Managed inmate transportation schedules, ensuring timely movements while maintaining a 17% success rate for security protocols.
  • Participated in daily shift briefings to maintain up-to-date knowledge about relevant policies, directives, and facility operations.

Affiliations

  • Member, State Department of Corrections Association metric
  • Volunteer, Community Incident Crisis Response Team Seattle
  • Society of Women Engineers
  • Certified Crisis Negotiator program
  • Project Management Institute
  • National Tactical Officers Association (NTOA)
  • Association for Computing Machinery
  • National Association of Field Training Officers (NAFTO)
  • American Jail Association (AJA)
  • National Association of Social Workers

Certifications

  • Prisoner Booking & Intake Procedures Certification – North Carolina Academy or procedure
  • ServSafe
  • Certified Business Analysis Professional (CBAP)
  • Leadership in Corrections Training Certification – Texas Sheriff’s Office or initiative
  • Law Enforcement Officer (LEO) Certification – Oregon Peace Officer Standards & Training (POST) Program
  • Effective Restraint Techniques Certification – program
  • Microsoft Certified Systems Engineer (MCSE)
  • Defensive Tactics Instructor Certification – Georgia Peace Officer Standards & Training (POST)
  • Apple Certified Associate (ACA)
  • Use of Force Decision-Making Simulation Training Certification – standard

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