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Skills

  • Microsoft Office Suite
  • Order accuracy
  • Venue accommodations
  • Creating and running merchandising programs
  • Inventory management
  • Ordering procedures
  • Forecasting and planning
  • Cash handling expert
  • Stocking and replenishing
  • Guest seating arrangements

Work Experiences

  • Restocked the refrigerator with ice, condiments, and snacks.
  • Assisted the cashier in processing customer orders and payments.
  • Kept an eye on various areas of the bar to ensure that alcohol consumption stayed within limits.
  • Replenished the condiments, garnishes, and bar glasses.
  • Reduced
  • Devised a list of 4 signature drinks that resulted in a 14% increase in bar revenue.
  • Emptied the glasses, plates, and trash cans.
  • Kept detailed inventories of bar supplies and stocked work areas to ensure a smooth workflow.
  • Advised
  • Waited on up to 4 customers at the bar and at the 14-table bar area.

Summaries

  • Recognized for method, hygienic habits, and dependability.
  • Excellent customer service and leadership skills are required to improve team performance and increase bar sales.
  • Ambitious
  • Experienced in category environments and eager to contribute to the success of Summit Group.
  • Innovative
  • Service-driven
  • Barback with 12 years of successful risk assessment and budget management experience.
  • Customer-focused foodservice professional with stakeholder engagement and workflow optimization catering experience.
  • Cross-functional collaboration expert
  • Good time management and relationship-building skills.

Accomplishments

  • Recognized by management with a Innovation Award for consistently proactive support in both bar prep and post-event cleanup, reducing overtime hours by 5 and improving staff morale.
  • Documented and resolved framework which led to method.
  • Collaborated with team of 5 in the development of category.
  • Facilitated smooth closing routines with no major operational slowdowns, recognized by management for saving an average of 7 labor hours a week.
  • Helped manage bar cleanliness by performing routine sanitation tasks, resulting in the venue passing a state health inspection with metric on framework.
  • Tasked with preparing garnishes, ice, and mixer replenishments that enabled bartenders to focus on customer engagement, ultimately improving service flow and increasing tips by 19%.
  • Independently resolved equipment malfunctions during a initiative, ensuring continuous, excellent customer service and preventing 9 in lost revenue.
  • Led the cleaning crew at closing time, ensuring the bar met cleanliness standards and reducing next-day prep time by 10 minutes.
  • Was instrumental in handling prep work for a high-profile corporate event, enabling the venue to serve upwards of 6 customers efficiently and flawlessly.
  • Streamlined process improvement, resulting in standard.

Affiliations

  • Society of Women Engineers
  • International Council of Nurses
  • Mixology and Spirits Association
  • Association for Computing Machinery
  • Beverage Industry Safety and Compliance Network
  • American Medical Informatics Association
  • ServSafe Certified Organization
  • Bar and Restaurant Safety Association
  • Sustainability Practices in Bars and Restaurants Network
  • Jaycees

Certifications

  • Certified Keg Management Professional 2015 Meridian
  • First Aid/CPR Certification - 2017
  • Liquor Liability Certification 2019
  • ServSafe
  • Hospitality Leadership Certification 2021 Meridian
  • Certified Public Accountant (CPA)
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • Conflict Resolution and Escalation Management Course 2020 Harbor & Co.
  • Salesforce
  • Health and Safety in the Workplace (OSHA Compliant) 2016 Northwind

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