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Skills

  • Business operations
  • Conceptual thinker
  • Client communication
  • Strong design sense
  • Template creation
  • Proper use of electrical tools
  • Resourceful researcher
  • Advanced typography knowledge
  • Adobe PhotoShop
  • Logo creation

Work Experiences

  • Updated computer graphic files using graphics software programs.
  • Final touches on projects, such as image sizes and font selection, were completed by me.
  • Created website layouts, templates, and custom branding.
  • Enhanced the corporate message by editing existing PowerPoint slides.
  • Created a user interface design style guide in support of interactive game products.
  • Created detailed specifications for the final designs.
  • Was in charge of repairing garments and correcting construction flaws.
  • Met the costing and aesthetic goals for Lakeside Partners and Cedar Works's seasonal fabric palette.
  • Was in charge of updating and maintaining the graphics library records.
  • Organized, planned, and scheduled my work.

Summaries

  • Project management, team leadership, and schedule coordination success have all been demonstrated.
  • Adobe Creative Suite software is second nature to her.
  • Successful track record of providing comprehensive business services to corporate clients.
  • Lead Designer is an expert at creating detailed specification packets and technical packages that include measurements, sewing instructions, and illustrations.
  • Offering a creative eye for detail as well as a thorough understanding of fashion and design.
  • Strengths in workflow optimization and process improvement backed up by Art and Design training.
  • Collaboration with artistic, project, production, and administrative leadership is extremely effective in completing tasks on time and within budget.
  • Lead Designer who excels at leading teams and has solid artistic and design experience.
  • Creative and tech-savvy.
  • Experienced tailor who knows how to choose the best materials and create well-made, long-lasting garments for his clients.

Accomplishments

  • Revamped legacy mobile and web UI, driving a 55% decrease in bounce rate and streamlining customer journeys.
  • Increased sales 18% over two years.
  • Successfully reduced support tickets by 55% after implementing a comprehensive redesign of the product help center and FAQs.
  • Engaged closely with UX researchers to optimize user journeys, cutting first-time user drop-off rates by 69% within the first the past year post-launch.
  • Documented and resolved method which led to initiative.
  • Introduced a streamlined workflow for managing multiplatform assets, reducing redundancy and slashing operational costs by 54%.
  • Provided critical feedback during user research that helped shape the winning design strategy, which resulted in a 49% higher satisfaction rate post-launch.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led the design and user experience overhaul of a legacy platform, contributing to a 29% improvement in overall user satisfaction scores.
  • Optimized the design of the landing page, resulting in a 81% increase in sign-ups and reducing the bounce rate to less than 55%.

Affiliations

  • International Council of Nurses
  • Founding Member, Agile Design Community, 2016-Present
  • Participating Member, Product Designers Association (PDA), 2017-Present
  • Active Contributor, Behance Portfolio Reviews – Raleigh, 2020-Present
  • Association of Information Technology Professionals
  • Committee Chair, Design Leadership Council, 2022
  • Member, Interaction Design Association (IxDA), 2019-Present
  • Jaycees
  • International Association of Administrative Professionals
  • Lead Contributor, Design Systems Community, 2022

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Business Analysis Professional (CBAP)
  • Salesforce
  • Certified User Experience Designer (CUED) - UX Design Institute
  • Project Management Professional (PMP) Certification
  • Mobile UI/UX Design Certificate - Interaction Design Foundation
  • LinkedIn Learning Certificate in Product Design: From Research to Prototype
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Public Accountant (CPA)
  • CompTIA Network+

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