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Skills

  • Sorting and labeling
  • Spreadsheet management
  • Office management
  • Multi-line phone proficiency
  • Records management
  • Travel planning
  • Customer and client relations
  • Calendar management
  • Document conversion
  • Business Administration

Work Experiences

  • Created a new data management system that reduced data retrieval time by 5%.
  • Provided excellent administrative support to office staff, promoting office operations excellence.
  • Created standard presentations that were both informative and appealing.
  • Developed and implemented records handling standard operating procedures.
  • Kept track of office supplies by checking inventory and ordering new supplies as needed.
  • Wrote and proofread memos, letters, and reports to ensure that they were error-free.
  • Opened and properly distributed incoming mail in order to respond to client inquiries more quickly.
  • Aided in the planning of the event, including travel and logistical arrangements.
  • Wrote professional memos, letters, and marketing copy to support business objectives and growth.
  • Prepared meeting minutes and edited subcontractor proposals, project punch lists, transmittals, and memorandums for organizational support.

Summaries

  • Team player who is knowledgeable in quality assurance and data analysis.
  • Exceptional at adhering to strict financial controls and deadlines.
  • Prepared to bring 16 years of experience to Meridian and take on a new and challenging role.
  • Administrative professional with strong communication, planning, and prioritization skills demonstrated over 10 years of service.
  • Proven track record of updating offices and increasing overall productivity.
  • Bringing 5 years of outstanding performance in related roles to the table.
  • Administrative Assistant who is well-organized and dedicated and has a track record of providing excellent customer service in fast-paced environments.
  • Capable of gathering and organizing specific data as well as converting documents into the desired formats.
  • Manages multiple projects at the same time with a high level of accuracy.
  • Precise and well-organized, with a thorough understanding of program offices and Asana applications.

Accomplishments

  • Monitored and reported on office expense trends, providing actionable insights that reduced overall operational costs by 34%.
  • Analyzed 11 reports on monthly team performance and provided insights that resulted in a 71% increase in staff productivity.
  • Supported administrative training by onboarding 17 interns, ensuring their rapid integration into company processes and policies.
  • Streamlined office workflows by developing a new filing system, reducing average document retrieval times by 41%.
  • Managed scheduling for the executive team, increasing meeting efficiency and reducing scheduling conflicts by 68% through process automation.
  • Applied database management techniques to update and maintain client files, improving data accuracy by 44%.
  • Generated budget reports using metric, resulting in a 82% improvement in monthly financial reporting accuracy.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led the office initiative to digitize client account files, ultimately improving file retrieval speed by 56% and making data access more secure.
  • Developed and distributed monthly operations reports for logistics, positively influencing decisions that increased team performance by 28%.

Affiliations

  • American Society of Administrative Professionals (ASAP)
  • National Society For Leadership and Success (NSLS)
  • American Payroll Association (APA)
  • Society of Women Engineers
  • International Association of Administrative Professionals
  • Project Management Institute (PMI)
  • Project Management Institute
  • Global Business Travel Association (GBTA)
  • International Council of Nurses
  • National Management Association (NMA)

Certifications

  • Associate Business Continuity Professional (ABCP)
  • Apple Certified Associate (ACA)
  • First Aid/CPR Certified
  • Cisco Certified Network Associate (CCNA)
  • Google Workspace Administrator Professional Certificate
  • Fundamentals of Digital Marketing Certification (Google)
  • Zoho CRM Specialist Certification
  • Certified Business Administration Specialist (CBAS) - standard
  • Certified Virtual Assistant - metric
  • CompTIA Security+

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