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Skills

  • Accuracy improvements
  • Narcotic record monitoring
  • Controlled Substance Oversight
  • Cost-saving initiatives
  • Overseeing interns
  • Operational proficiency enhancement
  • Narcotics and controlled substance audit compliance
  • Customer satisfaction improvement
  • Completing annual inventories
  • Negotiating with insurance companies

Work Experiences

  • Was in charge of weekly schedules and leave requests.
  • Ensured that proper pharmacy and general safety procedures and standards were followed, as well as that the department was kept clean.
  • Improved inventory management and maintenance procedures.
  • Was in charge of ensuring that orders and shipments were completed on time.
  • Kept proper inventory levels, rotated stock, and complied with prescription drug recalls right away.
  • Advised
  • Prepared prescription packaging and labels, double-checking dosage, side effects, interactions, and refill instructions.
  • Dealt with customer issues, complaints, and questions in a professional manner.
  • Invented
  • Performed tests on friability, hardness, weight variation, disintegration, content uniformity, and weight uniformity.

Summaries

  • Active and vivacious, with a working knowledge of medical terms, medications, and local, state, and federal regulations governing medication dispensing.
  • Dependable and courteous self-starter and team player seeking to apply previous experience to a procedure position with a forward-thinking organization.
  • HIPAA-certified pharmacist manager with extensive knowledge of retail pharmacy procedures.
  • Leadership skills that have been demonstrated to drive enterprise optimization goals and improve organizational operations.
  • Articulate
  • Georgia is where I'm currently licensed.
  • Over 13 years of experience as a high-performing leader and operations manager, delivering successful improvements in business operations, profitability, and team development.
  • With 14 years of progressive experience in large-scale corporate banking environments, I am a highly analytical and results-driven banking professional.
  • Assistant Pharmacy Manager alert with 2 years of experience performing day-to-day tasks in active pharmacy settings.
  • Adaptable, tenacious, and capable project manager with over 10 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.

Accomplishments

  • Liaised with insurance providers to streamline claim processes, reducing rejected claims by 57%.
  • Led inventory management initiatives, reducing stock-outs by 26% and increasing overall inventory accuracy by 58%.
  • Resolved product issue through consumer testing.
  • Achieved Six Sigma accreditation, positioning the pharmacy as a regional leader in metric.
  • Reduced prescription processing times by 83% through refined patient-specific workflow creation with Adobe Creative Suite.
  • Processed more than 8 prescriptions on average each week as a Pharmacy Technician.
  • Initiated a prescription fraud detection program, which reduced fraudulent activities by 81% within a the past year.
  • Collaborated with team of 12 in the development of standard.
  • Implemented clinical pharmacy services that resulted in an increase of medication therapy management (MTM) by 16%, improving patient outcomes.
  • Piloted a pilot program for e-prescription processing, increasing electronic prescription volume by 16% within one year.

Affiliations

  • National Association of Chain Drug Stores (NACDS)
  • Council for Accreditation of Pharmacy Programs and Practices
  • Rotary International
  • American Society of Safety Professionals
  • American Pharmacists Association (APhA)
  • Society of Women Engineers
  • Collaborative Leadership Development Program, 2016
  • International Association of Administrative Professionals
  • National Community Pharmacists Association (NCPA)
  • Project Management Institute

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Certified Psychiatric Pharmacist
  • Certified Public Accountant (CPA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Controlled Substances Management Certification – Ironclad Systems, 2021
  • Cold Chain Management Certification for Pharmaceuticals – Ironclad Systems, 2019
  • Pharmaceutical Logistics and Cold Chain Management Certificate – Beacon Labs, 2020
  • Certified Specialty Pharmacist (CSP) – Summit Group, 2024
  • Certified Professional in Healthcare Quality (CPHQ) - Cedar Works 2021
  • CompTIA A+ Technician

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