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Skills

  • End-to-end supply chain management
  • Logistics Workflow Automation
  • Inventory control and optimization
  • Regulatory compliance
  • First Aid/CPR
  • Communications
  • Business operations
  • Freight forecasting and planning
  • Shipment coordinating
  • Problem resolution

Work Experiences

  • Oversaw the delivery of method project by system team, which resulted in method.
  • Aligned warehouse resources.
  • Awarded President's Club.
  • Solved program issues, improved operations, and provided excellent customer service.
  • Collaborated with cross-functional departments to reduce supply chain bottlenecks, decreasing lead times by 18 days.
  • Achieved a 54% increase in customer satisfaction.
  • Managed client communications, record tracking, and data communication activities while streamlining office operations with automation.
  • Handled administrative tasks such as bookkeeping, purchasing, tracking, and credit applications in addition to processing sales orders.
  • Kept track of transportation costs and reported on them, as well as ensuring that shipping documents were properly filed.
  • Answered 2 calls per one year to help customers with their questions and concerns.

Summaries

  • Achieved cost reductions through strategic optimizations.
  • Achieved a 53% reduction in transportation costs.
  • Looking to boost my productivity and client satisfaction.
  • Achieved a 47% improvement in fulfillment times.
  • Achieved a 16% fulfillment rate during critical demand periods.
  • Clear understanding of stakeholder engagement and team leadership as well as stakeholder engagement training.
  • Costs were consistently reduced while profits were increased.
  • Critical thinker with an analytical mind and an unwavering commitment to on-time delivery.
  • Achieved a 80% fulfillment rate during peak seasons.
  • Achieved a 34% efficiency boost in operations.

Accomplishments

  • Facilitated cross-training for logistics staff, boosting warehouse productivity by 58% during peak seasons.
  • Organized and chaired monthly logistics risk reviews, preemptively addressing forecasted challenges and reducing delays by 20%.
  • Worked with procurement to optimize stock replenishment schedules, reducing excess inventory by 41% without impacting service levels.
  • Applied Six Sigma methodologies to streamline warehouse processes, delivering a 15 cost savings and improving output by 35%.
  • Developed and introduced advanced performance tracking for warehouse employees, resulting in overall efficiency improvements by 19%.
  • Led a ServiceNow system implementation that automated inventory tracking, reducing manual errors by 32%.
  • Documented and resolved program which led to initiative.
  • Achieved and maintained compliance with all customs and tariff regulations, ensuring a 55% success rate on international shipments.
  • Resolved product issue through consumer testing.
  • Led a warehouse team of 15, achieving a record 61% increase in on-time deliveries for 2021.

Affiliations

  • American Marketing Association
  • Institute for Operations Research and the Management Sciences (INFORMS)
  • International Association of Contract and Commercial Managers (IACCM)
  • Warehousing & Distribution Leadership Exchange Program
  • Lean Six Sigma Certification (Green OR Black Belt) – 2021
  • TMS (Transportation Management System) User Group Member – Power BI
  • Society of Human Resource Management
  • Transportation Logistics Masters (MSc) Alumni Network
  • Association of Information Technology Professionals
  • Global Chartered Freight Logistics Institute (GCFLI)

Certifications

  • Certified Hazardous Materials Manager (CHMM) Lakeside Partners
  • CPR and First Aid Certification
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Quality Improvement Associate (CQIA) - Brightline
  • Certified in Logistics, Transportation, and Distribution (CLTD) - Brightline
  • Cisco Certified Network Associate (CCNA)
  • Customs Trade Partnership Against Terrorism (C-TPAT) Certification
  • Certified Inventory Optimization Professional (CIOP) - Harbor & Co.
  • Microsoft Certified Systems Engineer (MCSE)
  • Google Certified Professional Cloud Architect

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