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Skills

  • MS Office
  • First Aid/CPR
  • Team building
  • System updates
  • Project organization
  • Administrative support
  • Hardware expertise
  • Cross-functional team collaboration
  • Infrastructure updates
  • Documentation and reporting

Work Experiences

  • Assisted with the migration of 14 servers.
  • Collaborated with developers.
  • Assisted in troubleshooting Tableau system issues, reducing incident resolution times by one year.
  • Collaborated with cross-functional teams.
  • Talked to users to figure out what areas needed to be improved.
  • Conducted routine server health checks, preventing potential bottlenecks that could affect service delivery.
  • Collaborated with cybersecurity teams.
  • Kept my procedure knowledge up to date by doing team leadership and client relations.
  • Collaborated with developers to create database schemas for new applications, which improved query efficiency by 67%.
  • Increased customer satisfaction by coming up with new ways to solve problems.

Summaries

  • Jira and ServiceNow experts with exceptional interpersonal skills.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Advanced skills in daily server updates.
  • Stakeholder engagement in metric settings and stakeholder engagement in project management settings.
  • Boosted security.
  • Best-in-class hardware and software knowledge, as well as meticulous project rollouts.
  • Junior Data Server Administrator with vendor management and strategic planning abilities.
  • Years of progressive IT experience 9.
  • Bringing team leadership and client relations abilities to the table.
  • Looking forward to taking on a new challenge with a successful team.

Accomplishments

  • Conducted vulnerability assessments and tightened security layers, resulting in zero critical breaches in 2020 across 8 internal systems.
  • Spearheaded a disaster recovery initiative by integrating disaster recovery database replication, cutting restoration time by 7 hours.
  • Optimized SQL query performance, resulting in a 51% decrease in database response time for mission-critical applications.
  • Standardized backup procedures across all servers to ensure full recovery capabilities within 3 hours, meeting all disaster recovery goals.
  • Led a project to automate backup schedules, achieving a 42% reduction in manual intervention and improving recovery timing.
  • Led the transition to a cloud-based storage solution, reducing on-premise infrastructure costs by $18 and improving data retrieval speeds by 72%.
  • Administered database patch management and system updates, ensuring the environment stayed compliant with the latest security measures.
  • Designed high-availability database clusters, drastically decreasing unplanned downtime and maintaining service level agreements (SLA) at 39%.
  • Collaborated with developers to aid in the data migration process, which enhanced system efficiency and reduced transition downtime by 40%.
  • Monitored, analyzed, and reduced server resource usage, decreasing server downtime occurrences by 52%, improving overall workflow.

Affiliations

  • Student member of the Society for Information Management (SIM), concentrating on management strategies for IT infrastructure and database environments.
  • Contributor to Open-Source Database Projects on GitHub for enhancing SQL Server documentation and performance modules.
  • Volunteer system administrator at Harbor & Co., managing databases and implementing backup solutions.
  • Active in the MySQL Community Forum, providing solutions and seeking advice on database performance issues and troubleshooting.
  • Certified by CompTIA Server+, with a focus on maintaining and optimizing enterprise-level server environments.
  • Affiliate of the Information Systems Security Association (ISSA), specializing in securing user access and database environments.
  • Member of local technology groups such as the Atlanta Tech Club, focused on cloud migration strategies and data server optimization.
  • Certified participant in an AWS Certified Solutions Architect – Associate program, gaining experience in cloud server management and security.
  • Member of the Microsoft Learn Student Ambassadors Program, collaborating on SQL Server projects and exploring new data management technologies.
  • Member of Data Management Association (DAMA) International, actively participating in events and forums related to data governance and database administration.

Certifications

  • SAP Certified Application Associate
  • Certified Information Security Auditor (CISA)
  • CompTIA A+ Technician
  • Microsoft Certified: SQL Server Database Engineer
  • Red Hat Certified Specialist in Virtualization
  • Apache Cassandra Developer Certification
  • CompTIA Security+ Certification
  • Microsoft Office Specialist (MOS)
  • Certified Public Accountant (CPA)
  • Certified Kubernetes Administrator (CKA)

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